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search engine and reset enabled

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

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search engines show and allow me to type into them but will not respond when I enter or press search. Even when I click onto an address in favorites. Also went to trouble shooting to look into resetting Mozilla and it explains "this is embarrassing," something about pages still open but I have closed and reopened before reset.

search engines show and allow me to type into them but will not respond when I enter or press search. Even when I click onto an address in favorites. Also went to trouble shooting to look into resetting Mozilla and it explains "this is embarrassing," something about pages still open but I have closed and reopened before reset.

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Please update to the current Firefox 31 release.

  • Help > About Firefox

The Firefox 29 version that you currently run is no longer supported with security updates.

  • It is important to update Firefox and add-ons to the latest version to get all security fixes.