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How can I solve the problem with copying text from Google Documents?

Posted

Ctrl+C and Ctrl+X are not always working in Google Document opened with Mozilla Firefox 30. This problem first occurred 2 days ago. No changes to the software were made.

The problem is not stable and permanent. I can successfully copy several lines from document and paste them somewhere else. And suddenly the next one is not copied using ctrl+c. Even ctrl+x is not working until I change the selection of the lines. Sometimes it begin to work after changing the selection, sometimes not.

I'm using Google Documents for a long time. I always use Firefox to work with them. And I've never had this problem before.

Ctrl+C and Ctrl+X are not always working in Google Document opened with Mozilla Firefox 30. This problem first occurred 2 days ago. No changes to the software were made. The problem is not stable and permanent. I can successfully copy several lines from document and paste them somewhere else. And suddenly the next one is not copied using ctrl+c. Even ctrl+x is not working until I change the selection of the lines. Sometimes it begin to work after changing the selection, sometimes not. I'm using Google Documents for a long time. I always use Firefox to work with them. And I've never had this problem before.

Additional System Details

Installed Plug-ins

  • Google Update
  • The plugin allows you to have a better experience with Microsoft Lync
  • 5.1.30214.0
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.9
  • Microsoft Lync Web App Plug-in
  • Winamp Application Detector
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 29.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0
  • Support URL: https://support.mozilla.org/1/firefox/29.0.1/WINNT/en-US/

Extensions

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • FiddlerHook 2.4.8.3 (fiddlerhook@fiddler2.com) (Inactive)
  • Skype Click to Call 7.2.15747.10003 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

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  • adapterDescription2:
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  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'10.6']
  • directWriteEnabled: False
  • directWriteVersion: 6.1.7601.18245
  • driverDate: 1-13-2010
  • driverDate2:
  • driverVersion: 8.700.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (ATI Radeon HD 4550 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 9

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 6
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140506152807
  • browser.startup.homepage_override.buildID: 20140506152807
  • browser.startup.homepage_override.mstone: 29.0.1
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 29.0.1
  • network.cookie.prefsMigrated: True
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True

Misc

  • User JS: No
  • Accessibility: No
GAUTAM24 2 solutions 77 answers

Try to use firefox in safe mode i may help you to get rid of this problem do reply is the problem not get solved.

regards, Gautam sharma.

Try to use firefox in safe mode i may help you to get rid of this problem do reply is the problem not get solved. regards, Gautam sharma.

Question owner

The problem is reproduced in safe mode too.

The problem is reproduced in safe mode too.
PerCompLLC 0 solutions 1 answers

This problem happens for me as well. I can copy/paste from Firefox initially, but then after pasting elsewhere the Firefox page has to be refreshed in order to copy something else....

This problem happens for me as well. I can copy/paste from Firefox initially, but then after pasting elsewhere the Firefox page has to be refreshed in order to copy something else....