Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

fire fox is not opening no matter how many times i click on it

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

i am using fire fox 30.0 it is not opening not matter how many times i click, it won't show any action i request please solve my problem i have been working on my pc to become perfect and now when it is this is the only problem i am facing now i can't use the best browser in the world

i am using fire fox 30.0 it is not opening not matter how many times i click, it won't show any action i request please solve my problem i have been working on my pc to become perfect and now when it is this is the only problem i am facing now i can't use the best browser in the world

All Replies (1)

more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.

See:


You can use one of these to start Firefox in Safe Mode:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem