Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Firefox crashes

  • 3 replies
  • 1 has this problem
  • 8 views
  • Last reply by Moses

more options

https://crash-stats.mozilla.com/report/index/48a099ed-9d5c-4ac8-b935-b14592140617

Honestly, I don't care if you help me or not. I'm sick of Firefox & I'm sick of the flash player issue.

Fix it or don't. I'm switching to Chrome.

https://crash-stats.mozilla.com/report/index/48a099ed-9d5c-4ac8-b935-b14592140617 Honestly, I don't care if you help me or not. I'm sick of Firefox & I'm sick of the flash player issue. Fix it or don't. I'm switching to Chrome.

Modified by Moses

All Replies (3)

more options

Demanding fixes won't get you the help you need. In fact it'll make other contributors not want to help you. Please be nice and respectful. We are all volunteers just helping each other. Don't take it out in us.

Your problem is related to Flash, obviously.

Crashes or other problems with certain multimedia content in Firefox (such as Youtube videos and Flash animations or games) can often be resolved by performing the steps in these Knowledge Base articles:

On Windows Vista and above, you can disable Flash protected mode by following the instructions on these pages:

(See this Adobe blog post for technical details about Flash protected mode.)

Please tell us if this helped.

Modified by Moses

more options

Your System Details shows;

Installed Plug-ins

Adobe Shockwave for Director Netscape plug-in, version 12.1.2.152 Adobe Shockwave for Director Netscape plug-in, version 12.0.4.144

Having two versions of the same program may cause issues.

more options

gretylgrimm

If you do not wish to troubleshot, please let me know in a PM as I have a reason to think that you do not wish to troubleshoot.

Closing thread as OP hasn't responded and according to the OP, doesn't wish to helped.

Thanks for using Firefox and I hope you enjoy Chrome.

Modified by Moses