Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

although i download download helper,the add-on doesn`t work when i restart mozilla (seems inactive,asks for reactivacion?restarting of firefox but nothing)

  • 1 reply
  • 5 have this problem
  • 16 views
  • Last reply by guigs

more options

although i downloaded download helper,the add-on doesn`t work when i restart mozilla (seems inactive,asks for reactivacion and restarting of firefox but nothing happens) .

  i tried uninstalling and re-intalling firefox , both in greek and english language,but the result was the same.i manage to download videos from  youtube , but after restarting my computer ,  the add-on doesn`t work.the same happens whith x-mail notifier.i used these add-ons for at least 2 years without any problems , but suddently they dont work.
  at first i thought it has somethink to do with adblock plus,but i also used it for 2 years with no problems at all.
   please help me
although i downloaded download helper,the add-on doesn`t work when i restart mozilla (seems inactive,asks for reactivacion and restarting of firefox but nothing happens) . i tried uninstalling and re-intalling firefox , both in greek and english language,but the result was the same.i manage to download videos from youtube , but after restarting my computer , the add-on doesn`t work.the same happens whith x-mail notifier.i used these add-ons for at least 2 years without any problems , but suddently they dont work. at first i thought it has somethink to do with adblock plus,but i also used it for 2 years with no problems at all. please help me

All Replies (1)

more options

HI nick_dimi, Thank you for your questions, after the update to 30 this week you may need to reactive the add ons. Please make sure that these add ons are compatible with the new version. If they are not showing up in the addons page for your profile please redownload them. Thank you.