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I can't get rid of thanks for updating firefox or add-ons at start-up

  • 2 replies
  • 2 have this problem
  • 61 views
  • Last reply by GaHusker

GaHusker
GaHusker
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Every time I start Firefox, in addition to my home page, I get "thanks for updating" pages from Mozilla, Colorful Tabs, No Script, and Undo Closed Tabs Button. I have tried all of the usual methods for getting rid of them (resetting home page, et al) and nothing works short of removing the add-ons (and that doesn't work for the Mozilla page!). It's not only annoying but it significantly slows Firefox down.

I love Firefox and have been using since its early days and I don't want to stop now but this inability to control it is frustrating and, frankly, disappointing. I do hope the trend to become more like other browsers does not gain speed; for many users, the very fact that Firefox was not like the others is what drew us to it in the first place.

I'd appreciate any help to solve my dilemma.

Every time I start Firefox, in addition to my home page, I get "thanks for updating" pages from Mozilla, Colorful Tabs, No Script, and Undo Closed Tabs Button. I have tried all of the usual methods for getting rid of them (resetting home page, et al) and nothing works short of removing the add-ons (and that doesn't work for the Mozilla page!). It's not only annoying but it significantly slows Firefox down. I love Firefox and have been using since its early days and I don't want to stop now but this inability to control it is frustrating and, frankly, disappointing. I do hope the trend to become more like other browsers does not gain speed; for many users, the very fact that Firefox was not like the others is what drew us to it in the first place. I'd appreciate any help to solve my dilemma.

Chosen solution

hello, this might happen when firefox is not able to properly save preferences in its profile folder. please try this: Click the menu button and then click help (?) > troubleshooting information > profile folder - "show folder". then a new window will open up. in this window look out for a file named user.js (it might be used to overwrite your custom settings). in case it is present , delete or rename this file and restart firefox afterwards.

for more information and other steps please also see: How to fix preferences that won't save

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philipp
philipp
  • Moderator
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Chosen Solution

hello, this might happen when firefox is not able to properly save preferences in its profile folder. please try this: Click the menu button and then click help (?) > troubleshooting information > profile folder - "show folder". then a new window will open up. in this window look out for a file named user.js (it might be used to overwrite your custom settings). in case it is present , delete or rename this file and restart firefox afterwards.

for more information and other steps please also see: How to fix preferences that won't save

Modified by philipp

GaHusker
GaHusker Question owner
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Thanks!!! What an easy fix, especially after weeks of searching. I'm supposed to know sometihing about these machines but this proves I certainly don't know it all!