Forum Response - Platform version is not compatible message

Firefox Firefox Igqibele ukuhlaziywa:
Akukho namnye oncedileyo ukuguqulela eli nqaku. Ukuba sele usazi ukuba kwenziwa njani ukulokhalayizelwa imisebenzi ye-SUMO, qalisa uguqulelo ngoku. Ukuba ufuna ukufunda ngakumbi ngendlela yokuguqulela amanqaku eSUMO, nceda uqale apha.

If you see an error message that the Platform version is not compatible, this is a known issue caused by a corrupted installation after a failed update. The workaround is to uninstall and then re-install Firefox to fix this issue while our team is working on a more permanent fix. You shouldn't lose any data if you download the full installer from our official source.

See also Firefox won't start - find solutions (XULRunner - Error)

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