live.com.au doesn't work in Mozilla
I can't open, move or delete emails on the screen when i open my hotmail account which automatically opens in Mail.Live.com.
I can see everything there, i just can't do anything with it. Please help.
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In case you haven't already tried the following:
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site:
- right-click and choose View Page Info > Security > "View Cookies"
- Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?
To rule out extensions as a possible culprit, could you try the site in Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Use Troubleshoot Mode in Firefox.
You can restart Firefox in Safe Mode using
Help > Restart with Add-ons Disabled (Flash and other plugins still run)
In the dialog, click "Start in Safe Mode" (not Reset)
Any difference?