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Firefox keeps rolling back to previous version no matter what I do

I have Firefox 105.0.2 (64-Bit) installed on my Macbook. I have turned off the automatic update function and checked that it is set to false in about:config. Nonetheless,… (διαβάστε περισσότερα)

I have Firefox 105.0.2 (64-Bit) installed on my Macbook. I have turned off the automatic update function and checked that it is set to false in about:config. Nonetheless, about 2 or 3 times a day at seemingly random times, Firefox will suddenly stop loading websites and instead show me the message "An update was installed, please restart Firefox to keep using". When I restart Firefox, the application forces me to create a new profile because the current profile is 'not compatible with older versions of Firefox', and then when the browser finally starts up, it shows that it has rolled back to the version 104.X.

I then have to manually reinstall the 105.X version update and manually reactivate my profile in about:profiles to continue using Firefox with my bookmarks etc.

This is wildly frustrating and slowing down my work. I feel like I have tried everything: I have done a full uninstall/reinstall twice, run FF in safe mode, run the 'Clean up Firefox' tool... I am hoping there is another potential solution I have missed as I would hate to have to stop using my favourite browser :'(

Can anyone help?

Ερώτηση από rosie.tremlett 13 λεπτά πριν

service desk application not working in firefox opening from Outlook (Version 2207)

Hello everyone my default browser is Firefox. The service desk application will not open in Firefox only this type of email won't open (see Screenshot). When I receive em… (διαβάστε περισσότερα)

Hello everyone

my default browser is Firefox. The service desk application will not open in Firefox only this type of email won't open (see Screenshot). When I receive emails and try to open them, it only displays a blank page and loads without success.

I always need to copy the link manually and open it in chrome.

What we did:

We tried several things such as

Deleting Firefox history, cache, cookies, etc. However, when doing this, the link works the first time but the following tries don't work, it just keeps loading infinitely (same behavior in a Private Window). Disabling all add-ons.

We have observed that the same links work as expected in Chrome and this behavior happens only with the links related to the customer issue view, other Jira links work normally.

I'm using the latest Firefox version such as Microsoft® Outlook® for Microsoft 365 MSO (Version 2207 Build 16.0.15427.20248) 64-bit

Ερώτηση από young-game 2 ημέρες πριν

Bookmark Drop Down Menu Hidden Behind

It's kind of hard to describe aside from the title. Only happens when I am using the drop down bookmarks toolbar. When I right-click on an item to bring up the menu, it f… (διαβάστε περισσότερα)

It's kind of hard to describe aside from the title.

Only happens when I am using the drop down bookmarks toolbar. When I right-click on an item to bring up the menu, it flickers for an instant, then hides behind the bookmarks drop down menu. Ok, so I guess I could explain it a bit more.

But here's a video showing it more in detail. https://www.loom.com/share/a166451f9354463dbbb6d9faf57df315

I was trying to use the Private Mode with all the extensions disabled to see if that would solve the issue, but alas, it didn't help me isolate anything.

Ερώτηση από tomcha75 1 ημέρα πριν

Τελευταία απάντηση από tomcha75 3 ώρες πριν

"Crash" or "Hang"

HP 17" laptop with Windows 10, Firefox v105.0.1, MSN home page (have had it for years}: "Crash" or "Hang"? When opening second or third tab (following news/magazine … (διαβάστε περισσότερα)

HP 17" laptop with Windows 10, Firefox v105.0.1, MSN home page (have had it for years}: "Crash" or "Hang"?

When opening second or third tab (following news/magazine articles), I will get three or four "tops of a pages" and cannot exit. Mouse unresponsive. No error messages. Display will flicker during and after getting completely off of internet. Before this, display is fine. To get out, I go to my email tab and open a new tab then exit unresponsive tabs.

This all started a couple of days after a "another" Microsoft update. I uninstalled the last update but that did not help. I then searched for all available Microsoft updates and down loaded three of them.... no improvement to the issue. Ran PC Matic scan but no improvement. Several restarts during these actions.

I'm not a computer guy so any fix needs to be simple. Should I just uninstall Firefox and reinstall? I do have some add-ons but can't remember what they are. Will cross that bridge when necessary.

Thank you in advance for any help you can offer.

Ερώτηση από raraley 3 ώρες πριν

Will not load links or perform hover effects

Fire fox is the only browser that seems to have problems loading my website correctly. Chrome, Edge, Opera, and AVG Secure Browser load my website just fine... Firefox do… (διαβάστε περισσότερα)

Fire fox is the only browser that seems to have problems loading my website correctly. Chrome, Edge, Opera, and AVG Secure Browser load my website just fine...

Firefox doesn't seem to load the links or the hover effects of the pop up navigation menu. For a better understanding of the problem, just load it with any of the other browsers and you will see what I mean.

Website that is not loading correctly

Ερώτηση από randyzeroth 8 ώρες πριν

Firefox crashes repeatedly even in Troubleshoot mode

Hi, this is an ongoing problem, but I just submitted my first crash report. I can open the browser, but it crashes- it seems randomly, after I've had it open a while. I g… (διαβάστε περισσότερα)

Hi, this is an ongoing problem, but I just submitted my first crash report. I can open the browser, but it crashes- it seems randomly, after I've had it open a while. I generally have 4 or 5 tabs open, not a ton. Running Windows 10 Pro version 21H2. Not sure why I'm including crash id in a community support group, but you said to do so...

b1c0c1af-7c94-448f-97dd-d40b79ff4731

Ερώτηση από adalgisa_b 1 ημέρα πριν

Τελευταία απάντηση από adalgisa_b 9 ώρες πριν

Mac Gmail issue

On my Mac running High Sierra 10.13.6, Firefox version 05.0.1, Gmail loads and I can initially click on one email and view it but thereafter nothing happens when I click … (διαβάστε περισσότερα)

On my Mac running High Sierra 10.13.6, Firefox version 05.0.1, Gmail loads and I can initially click on one email and view it but thereafter nothing happens when I click on any other. If I reload the page, it will work just open one email again. I believe this started when I upgrade Firefox. Notice in my screen capture how two items are selected.

Ερώτηση από sjschultz1950 11 ώρες πριν

search/address bar issue

Every time I type in the search/address bar this is what happens. For some reason what ever I am searching gets http://whatever added behind it. I use Linux (various dist… (διαβάστε περισσότερα)

Every time I type in the search/address bar this is what happens. For some reason what ever I am searching gets http://whatever added behind it. I use Linux (various distro's) and windows, they all seem to do it. How do I stop firefox from doing this.

Ερώτηση από ajndede 11 ώρες πριν

Firefox crashes sometimes after downloading a file

Recently my Firefox crashes sometimes when downloading a file for example from Yahoo mail. This is not happening always, but sometimes when downloading a file. I have the… (διαβάστε περισσότερα)

Recently my Firefox crashes sometimes when downloading a file for example from Yahoo mail. This is not happening always, but sometimes when downloading a file. I have the latest version of Firefox, Windows 10. I changed password, deleted cookies, did full virus scan, but the problem still persists. Is this an issue of the new version of Firefox and will be fixed with the new update of Firefox ? This is happening only with Firefox and not with other browsers.

Ερώτηση από eladopoulos 5 μήνες πριν

Τελευταία απάντηση από eladopoulos 14 ώρες πριν

Tab refreshing and going back to homepage

I have been having a problem with Mozilla. This is the newest version and now, some sites I enter start to constantly refresh, and the refresh button flashes between the … (διαβάστε περισσότερα)

I have been having a problem with Mozilla. This is the newest version and now, some sites I enter start to constantly refresh, and the refresh button flashes between the X and reload symbol until it takes me back to the homepage. If I open in a new tab, the problem persists but it can't take me back to the initial page so it shows a html version of the page and keeps reloading.

I already tried other options on the about:config like disable auto refresh and disable refresh when memory is low and other configs suggested by other foruns.

It's also happening on safe mode and I already reinstalled Firefox to see if the problem persists and unfortunately it still does. It won't open random pages and right now I am writing this on my cellphone because the support firefox page won't work

Ερώτηση από bernardo.isaac.cg 15 ώρες πριν

Lost frames on YouTube video.

After I upgrade Firefox to Version 105, it seems had problem with play video on YouTube as huge lost of frames, and still happened in Version 105.0.2. Attachment 1 is to … (διαβάστε περισσότερα)

After I upgrade Firefox to Version 105, it seems had problem with play video on YouTube as huge lost of frames, and still happened in Version 105.0.2. Attachment 1 is to play video with Firefox and attachment 2 is with Safari. And the battery usage with Firefox when play video is about 3 times faster than usual.

I use latest version of macOS Monterey with Intel CPU. If anyone could help me find the problem, I will be appreciated.

Ερώτηση από Orange 16 ώρες πριν

Opening Firefox

Every so often, maybe every 5 to 7 days, I try to open Firefox to my home page and absolutely nothing happens. A plain white page. I must let it sit for at least 5 minu… (διαβάστε περισσότερα)

Every so often, maybe every 5 to 7 days, I try to open Firefox to my home page and absolutely nothing happens. A plain white page. I must let it sit for at least 5 minutes, and suddenly it starts working again, without issue. WHY? It seems completely random, never happens more than once a week or so, and simply stops working. Can't connect to any sites, including home page. Task manager might show multiple "Firefox" opens, and if I close the window and try to reopen it the error message is that Firefox is already running. Nothing I can do but sit for 5+ minutes and wait. Any ideas?

Ερώτηση από robert.spehn 16 ώρες πριν

YouTube videos not working! Help!

I have checked several times, windows, and FireFox (drivers I haven't) are all up to date; I have tried: Reinstalling, Resetting, removing all extensions and theme, each … (διαβάστε περισσότερα)

I have checked several times, windows, and FireFox (drivers I haven't) are all up to date; I have tried: Reinstalling, Resetting, removing all extensions and theme, each individual extension, watching videos on the private mode, downloading firefox fresh once again, etc. Nothing works, I can't play a single video on youtube through FireFox. Be it private, or not. Reddit videos do not work, Netflix does not work, everything keeps on loading, I'd like any help. I want to stay with FireFox, but I can't watch a single thing...

Ερώτηση από holyqueenolivia 18 ώρες πριν

Τελευταία απάντηση από holyqueenolivia 17 ώρες πριν

Kroger.com access

When I log in to my Kroger.com account with Foxfire I receive this message: "We're having trouble with sign in right now. Please disable any pop up or ad blockers and try… (διαβάστε περισσότερα)

When I log in to my Kroger.com account with Foxfire I receive this message: "We're having trouble with sign in right now. Please disable any pop up or ad blockers and try again." I have to use Edge to log into the Kroger site which does work.

Fred

Ερώτηση από aldridge.fred 17 ώρες πριν

Firefox crashes intermittently even in troubleshoot mode

Can you help me figure out why my Firefox browser keeps crashing? I've confirmed I have the latest version installed [105.0.2 (64-bit) - my About Mozilla Firefox says Fir… (διαβάστε περισσότερα)

Can you help me figure out why my Firefox browser keeps crashing?

I've confirmed I have the latest version installed [105.0.2 (64-bit) - my About Mozilla Firefox says Firefox is up to date]. It doesn't seem to crash upon starting, but it does frequently and intermittently while in use.

I have restarted in Troubleshooting Mode and still experience crashes.

Here are a few recent crash reports from today: bp-d2250ad1-20e7-4748-8172-a0cb60221005 bp-07712644-4d9a-4fb7-a01f-7eeb20221005 bp-ce3d7350-28c6-48bd-81f4-253b20221005

Thanks, Laura

Ερώτηση από ltuohy 18 ώρες πριν

"jumpy mouse/touchpad"

when on my "Stockcharts.com" website and using their "ACP" interactive charting, the cursor scroll is not smooth and is very jumpy. I don't have this problem onGoogle chr… (διαβάστε περισσότερα)

when on my "Stockcharts.com" website and using their "ACP" interactive charting, the cursor scroll is not smooth and is very jumpy. I don't have this problem onGoogle chrome. Any suggestions?

Ερώτηση από jimjunknc 18 ώρες πριν

Can no longer play media with Firefox ESR 102.x

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox. No video will play in youtube, for instance… (διαβάστε περισσότερα)

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox.

No video will play in youtube, for instance (it just loads endlessly as if it would start, but it doesn't).

Can't use radio websites either. Anything with a "play" button (video or sound) does nothing.

This has been tested with a clean profile, a clean install, after allowing autoplay in the settings.

Is there any info on what exactly changed between ESR 91 and 102 that might explain this ? There has been no system change, If I reinstall 91 instead it works again as usual.

No issues anywhere else on the endpoints (Edge, Windows), this is on Windows 10 if it makes any difference.

Tanks for any help on this.

Ερώτηση από OdeonFF 2 εβδομάδες πριν

Τελευταία απάντηση από OdeonFF 19 ώρες πριν

Firefox on WIndows 10, both in a desktop and a laptop.

In recent weeks, on both machines, Firefox occasionally disappears, about half a dozen times in total, and when I restart Firefox the window I had been using doesn't come… (διαβάστε περισσότερα)

In recent weeks, on both machines, Firefox occasionally disappears, about half a dozen times in total, and when I restart Firefox the window I had been using doesn't come back. The History tab has no trace of the lost window, nor of any of the tabs it had contained. It takes me a long time to try to "reconstruct" the lost window and tabs from memory, and I'm only ever partially successful. So these incidents are extremely annoying.

I use Avast software to protect my computers, and I tried to blame Avast for the above happening, but they denied being responsible. I allowed them to remote access my desktop PC, and they said that they could detect nothing wrong.

The problem has happened again this morning on my desktop PC, hence this report.

The two computers are not linked in any way other than accessing the internet via the same cable out of the house, so I don't think that some kind of "cross-infection" could have caused Firefox on both to become unreliable. Of course, both machines automatically update their versions of Firefox and Windows 10.

Ερώτηση από Lloyd Walters 21 ώρες πριν

Windows 10: Alt-tabbing sometimes causes Firefox to freeze momentarily

As far as I can tell, this has something to do with Firefox aggressively offloading stuff from memory to storage. When I alt-tab at times, Firefox completely freezes. Eve… (διαβάστε περισσότερα)

As far as I can tell, this has something to do with Firefox aggressively offloading stuff from memory to storage. When I alt-tab at times, Firefox completely freezes. Every Firefox window hangs on a single image and I am unable to interact with anything for a few seconds. During these seconds, I can see the memory % in the Windows Task Manager slowly climbing until Firefox unfreezes itself, so it seems to be loading stuff back into memory. For example, it'll climb from 55% to 70%, taking its sweet sweet time. I also see some disk usage with 'System' during this time.

This behavior occurs even when I'm active on the browser and at 50% memory. It seems to occur more often once I hit the 60% memory mark.

I'm almost certain that this is a Firefox-specific issue, because I can interact with any other program during this period. It is only Firefox that stops dead in its track.

Is there a way to make this behavior less aggressive? I'd rather not have my alt-tabs freeze every few minutes.

Ερώτηση από Arcotash 23 ώρες πριν

Τελευταία απάντηση από Arcotash 23 ώρες πριν