When you have a problem on your email website, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

• right-click and choose View Page Info > Security > "View Cookies"
• Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?

By the way, if the problem is with Yahoo! mail: Many users have discovered all kind of problems and glitches with Yahoo! mail in Firefox when using an old bookmark or old home page URL saved before Yahoo!'s recent server changes.

If you are accessing your mail either of those ways, I suggest clearing your Yahoo cookies and entering through the main page to get a better address for your current mail server.

To remove your Yahoo cookies -- save any pending work first -- call up the Cookies dialog while viewing any page on yahoo.com (or your Yahoo site). You can use either:

• right-click the page > View Page Info > Security > "View Cookies"
• Tools menu > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then go to one of these Yahoo addresses and click on login or mail from there:

• Yahoo home page: https://www.yahoo.com/
• My Yahoo page: https://my.yahoo.com/
• General mail redirect: https://mail.yahoo.com/
• AT&T users: http://att.yahoo.com/
• Other country sites (not on .com): the main Yahoo page for your country

You can save the new address if it works, replacing your old bookmark or home page, as applicable.

Thank you so much for the help, it was frustrating, now fine. Thanks again