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Can't sign in to Costco, Says you don't have permission to access .... on this server

joegbob

Can't access search sites on Lowes, Home Depot and other sites. Can't sign in to costco.

Get "You don't have permission to access .... on this server. 

Reference #18.c70e2017.1772304951.fea6ebdf Chrome browser works fine

Can't access search sites on Lowes, Home Depot and other sites. Can't sign in to costco. Get "You don't have permission to access .... on this server. Reference #18.c70e2017.1772304951.fea6ebdf Chrome browser works fine

Όλες οι απαντήσεις (1)

Hi,

Sorry to hear that. Here are some standard troubleshooting steps that may resolve the issue:

  1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon in the left part of the address bar.
    • If ETP is enabled, try disabling it.
  2. If the problem is not fixed, try clearing Firefox cache.
  3. If it does not help, try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
  4. If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
  5. If nothing from the above helps, try creating a new Firefox profile and check if the issue persists there. If it doesn't, you can start copying files from your old profile to the new one to identify which one causes the issue. See this article on what files to copy.