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Facebook not scrolling

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xtal_01
xtal_01

I have an odd question ... may or may not be a firefox question. When I am not on my main facebook page (facebook.com ... homepage or feed), I can not scroll. After a few posts, I get an error. The facebook app works on my phone app so I am guessing it is something between firefox and my windows 10 desktop computer.

I restarted several times .... checked for updates ....

My personal page will scroll ... and I can scroll reels

It is almost as if the cache gets full or something like that and will not let more than 3 or 4 posts download.

It had been working fine for years .... just stopped yesterday.

Any suggestions?

I have an odd question ... may or may not be a firefox question. When I am not on my main facebook page (facebook.com ... homepage or feed), I can not scroll. After a few posts, I get an error. The facebook app works on my phone app so I am guessing it is something between firefox and my windows 10 desktop computer. I restarted several times .... checked for updates .... My personal page will scroll ... and I can scroll reels It is almost as if the cache gets full or something like that and will not let more than 3 or 4 posts download. It had been working fine for years .... just stopped yesterday. Any suggestions?
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Denys
Denys
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Hi there,

Here are some standard troubleshooting steps that may resolve your issue:

  1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon at the left of the address bar.
    • If ETP is enabled, try disabling it.
  2. If the problem is not fixed, try clearing Firefox cache.
  3. If it does not help, also try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
  4. If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.

Did it help? Looking forward to your update!

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