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Bookmarks and History, GONE!

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  • Τελευταία απάντηση από halaphoto

halaphoto
halaphoto
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As of yesterday, Oct. 14, 2025, everything in my Firefox Bookmarks and History is gone. This is the message displayed: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." I have tried to recover them by different suggested means, but it would appear there is NOTHING to recover. Everything in Bookmarks says EMPTY, and I can no longer save any new Bookmarks, it just not allowed. How and why did this happen, and what am I supposed to do? I had hundreds of things Bookmarked, many of them were important to how I run my business, and now are seemingly all gone. This is very upsetting and would appreciate Mozilla getting this straighten out. I need and explanation and resolution.

As of yesterday, Oct. 14, 2025, everything in my Firefox Bookmarks and History is gone. This is the message displayed: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." I have tried to recover them by different suggested means, but it would appear there is NOTHING to recover. Everything in Bookmarks says EMPTY, and I can no longer save any new Bookmarks, it just not allowed. How and why did this happen, and what am I supposed to do? I had hundreds of things Bookmarked, many of them were important to how I run my business, and now are seemingly all gone. This is very upsetting and would appreciate Mozilla getting this straighten out. I need and explanation and resolution.
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Paul
Paul
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Hi

This support article should help:

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

Χρήσιμο;

halaphoto
halaphoto Ιδιοκτήτης ερώτησης
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Thanks for the response, but there is no other profile. There is nothing left of my Bookmarks, anywhere.

Χρήσιμο;

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