Question

Can't find Page to enter account recovery key

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Τελευταία απάντηση από Paul

1 μήνα πριν

9/9/25, 2:25 μ.μ.

I have spent the last half hour searching with Google and on Muzila help – everywhere that I can possibly think of and every combination of words and every hit I get that supposedly is the instructions on how to recover sync by entering my account recovery key NEVER leads to a page where I can enter my account recovery key.

HELP!

Thanks!

I have spent the last half hour searching with Google and on Muzila help – everywhere that I can possibly think of and every combination of words and every hit I get that supposedly is the instructions on how to recover sync by entering my account recovery key NEVER leads to a page where I can enter my account recovery key. HELP! Thanks!

Answer 1 · 2025-09-09 14:25:14.425173

Paul

Top 10 Contributor
Moderator

9/9/25, 2:44 μ.μ.

Hi

This support article should help:

https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys#w_how-to-reset-your-password-with-your-account-recovery-key

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