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Walmart account/password reset
I recently reset my password for my Walmart account. After doing this, I logged out and attempted to log back in.
Strangely, the log in page appeared more as a "create account" page, that is to say, it asked for an email, my full name, and to create a password.
I called support while still sitting on the page, we reasoned that if I tired to "create account" with my existing email that I was using, logically, i would get an error saying that I already had an account using that email, so I continued and to my surprise--I logged in.
However, I cannot view any of my personal information, nor the items I had saved in my cart or any type of payment information.
Mind you, I had an conflict with the Feb update to Firefox and Walmart which was similar except that I can see the image of a cart on the cart and purchase history page, at that time there were no images, but it seemed to sort itself out over a couple of hours.
As with that error, I logged into Walmart with Chrome, using the new password and am able to view all my information. I can also log into the ap with my new password, and view all my information. I simply can't log into it with Firefox and see anything, it's almost as if did create a new accoiunt, except that I can log in with the new password and view all my information in Chrome and the ap on myh phone.
To sum it up, I changed the password in Firefox, the new password works in all three cases except in Firefox I cannot view my personal information.
I do not have a screenshot of the page when I first tried to log back in with Firefox, though it was odd and somewhat unexpected.d The only way to change my password now is in Chrome, or the ap, so I cannot say if that screen would appear again or not or what would happen.
Nevertheless, I understand that Walmart.com has become a "known issue" for a lot of people. I contacted, supposedly, their IT support and was told that it would probably fix itself, more or less.
Still, I thought to post this just in case.
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