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Delete Firefox Account I no Longer have Email Access to

  • 4 απαντήσεις
  • 1 έχει αυτό το πρόβλημα
  • 37 προβολές
  • Τελευταία απάντηση από Bithiah

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I recently changed jobs and my old work email address is now closed. I had originally created the account using my personal gmail account, but changed the primary email to my old work email. Now I cannot create a new Firefox Sync account using my personal gmail since it is tied to this defunct Sync account. I can log in with the email and password, but it won't let me change any settings with my account without a verification code. I called a friend at my old work and there is no way for them to temporarily reactivate my email account.

Is there any way that I can get this account deleted without the verification code? I don't care if the data is lost. I wanted to start over from scratch anyways. I can view my profile data through the support page, but when I click on the delete account option, it continues to ask for the verification code. If there is a way on the back end to completely delete it, I would appreciate it.

I recently changed jobs and my old work email address is now closed. I had originally created the account using my personal gmail account, but changed the primary email to my old work email. Now I cannot create a new Firefox Sync account using my personal gmail since it is tied to this defunct Sync account. I can log in with the email and password, but it won't let me change any settings with my account without a verification code. I called a friend at my old work and there is no way for them to temporarily reactivate my email account. Is there any way that I can get this account deleted without the verification code? I don't care if the data is lost. I wanted to start over from scratch anyways. I can view my profile data through the support page, but when I click on the delete account option, it continues to ask for the verification code. If there is a way on the back end to completely delete it, I would appreciate it.

Όλες οι απαντήσεις (4)

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Hey there!

Please see the following link on how to delete your account:

https://support.mozilla.org/en-US/kb/how-do-i-delete-my-firefox-account

Hope I helped!

Kind regards,

Bithiah

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Bithiah said

Hey there! Please see the following link on how to delete your account: https://support.mozilla.org/en-US/kb/how-do-i-delete-my-firefox-account Hope I helped! Kind regards, Bithiah

I tried that, but when I click the Delete Account button, it keeps asking for the validation code. Guess I can't ever delete the account. Thanks for the link.

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Sorry about that! I think you can't really delete the account without validation code.

Kind regards,

Bithiah

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Hey there!

If your problem is solved, please mark an answer as a solution to let others know this thread is finished. Thanks!

Kind regards,

Bithiah