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Invalid authorization code when attempting to reset password

  • 5 απαντήσεις
  • 1 έχει αυτό το πρόβλημα
  • 6 προβολές
  • Τελευταία απάντηση από cor-el

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I am trying to log into my mozilla firefox account for a different email, but when I try logging in, it says I need a verification code and emails me it. When I enter in the code (no more than 30 seconds after requesting the code), I get a message saying "invalid authorization code". I've tried over 10 times by this point, but it still won't accept any verification codes it sent to me.

Όλες οι απαντήσεις (5)

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It's probably because the signed in account takes the other account's request. Try doing it in a private window.

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Rasmus Kallas said

It's probably because the signed in account takes the other account's request. Try doing it in a private window.

I should have specified, but the account I'm currently using was created after having sign-in issues, so the problem was occurring even when only 1 account existed.

Also, I tried using a new code while in private mode, but I got the same results.

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Try to login to the Firefox Account via this website.


Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear
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cor-el said

Try to login to the Firefox Account via this website.

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

That appears to have worked, thank you