Problem: Firefox 61.0.2 Stable on Windows 10 version 1803 often says Unverified Session when I try to change Firefox Sync account password
It works fine in Firefox 13.1 on iOS, though. I want that error message to be more helpful by telling me what I can do to correct this issue. I have left feedback for Firefox about this, and I will be expecting this issue be fixed in the near future.
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Hi, that would be great if it worked that way but it does not. Support does not get your Feedback that goes to a team who prioritizes requests to fit into the schedule of updates for security & privacy along with new functions and repairs to some issues that have cropped up.
The issue you are having is specific to you. So it is a matter of trouble shooting the problem and coming up with things to fix your issue.
Did you reset your phone or Refresh Windows 10 ? Is this 2 step verification ? Please expand more on the issue if possible before posting below.
Please see if anything here helps you :
- https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer
- https://support.mozilla.org/en-US/kb/how-do-i-choose-what-types-information-sync-firefox
- https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips
You can open about:sync-log via the location bar to see if there are recent error logs available. You can upload a recent log if the log is too big to put in a reply. https://pastebin.mozilla.org/