We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

I have asked how to keep from losing all my settings when ever you make changes and have not recieved and answer ever how do I keep from losing setttings

  • 2 απαντήσεις
  • 1 έχει αυτό το πρόβλημα
  • 4 προβολές
  • Τελευταία απάντηση από the-edmeister

ajbressler
ajbressler
more options

every time you make changes to browser i loose all my setting and bookmarks and such and have to start all over from scratch. I have never had this problem with other browsers and did not have this in the beginning with Firefox but the last several times everything is lost when i download you new browser upgrade. I will have to go to another browser if this continues to happen. I have written several emails to you and never had a answer to my question in a email. I donot want to sync my account with my phone I have enough trouble with it without adding trouble from you too...............I really don't want to hear from some volunteer I want to hear from the help desk that you must have somewhere if not it will be goodbye.............

every time you make changes to browser i loose all my setting and bookmarks and such and have to start all over from scratch. I have never had this problem with other browsers and did not have this in the beginning with Firefox but the last several times everything is lost when i download you new browser upgrade. I will have to go to another browser if this continues to happen. I have written several emails to you and never had a answer to my question in a email. I donot want to sync my account with my phone I have enough trouble with it without adding trouble from you too...............I really don't want to hear from some volunteer I want to hear from the help desk that you must have somewhere if not it will be goodbye.............

Όλες οι απαντήσεις (2)

FredMcD
FredMcD
more options

I use an add-on that makes backups of my user profile, Just In Case. Unfortunately, it is not compatible with the current Firefox.

Every now and then, open the profile folder and create a copy of the current profile as is to another location on your hard drive. This way you will have a backup.

If you do this each day, you will not lose much data. This should be done with Firefox Closed.

Note: In case you need to restore from these backups, you may need to overwrite old or corrupted files.

the-edmeister
the-edmeister
  • Moderator
more options

I don't know where you were sending email to, but Mozilla doesn't offer support via email. Nor is there a "Help Desk". All support is done by volunteers, other user like you right here in this forum.