cannot order online or accept/send e-transfer

Hi

So that we can look into this, please can you provide further information as to what you are trying to do, what happens and information about any error messages that appear.

With this information, I hope we can find a solution for you.

I'm trying to accept an e-transfer from my bank and it won't let me complete it. I called them and they said it was an issue with firefox and that it won't work until the problem is fixed with this browser. i've never had an issue until the browser recently updated. I can't process any online orders. I go to checkout and it won't work. can't proceed with the order

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Is the issue still there or not ?

Yes, still having an issue.

Can you please create a new Profile https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles and see if still have the issue then.

If not need to get your passwords/bookmarks out of the old profile and into the new one.

Please let us know if this solved your issue or if need further assistance.