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I have allowed all third-part cookies always, yet Microsoft Office still asks me to allow cookies; what can I do?

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Upon attempting to activate my Microsoft Office account, I am greeted with the message in the attached image, preventing me from proceeding. This is despite me having allowed all third-party cookies always in firefox browser (Windows 8 OS) and repeatedly trying the same activation with no success.

Thanks in advance.

Upon attempting to activate my Microsoft Office account, I am greeted with the message in the attached image, preventing me from proceeding. This is despite me having allowed all third-party cookies always in firefox browser (Windows 8 OS) and repeatedly trying the same activation with no success. Thanks in advance.

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Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

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See attached pic, Thanks Fred.

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Try each of these in turn

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.


https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them


If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted. http://kb.mozillazine.org/Cookies https://support.mozilla.org/kb/Deleting+cookies

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You can inspect and manage permissions for the domain in the currently selected tab via these steps:

  • Click the "Site Identity Button" (globe/padlock) on the location/address bar
  • Click "More Information" to open "Tools > Page Info" with the Security tab selected
  • Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab

You can check if DOM Storage is enabled.