Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

Spam does not auto move from inbox to spam folder

Memartha replied
Memartha

When messages arrive in inbox and are marked spam they do not auto move to spam folder. I have to uncheck the spam icon and re-check it. Not until then will they move to spam folder.

Martha

When messages arrive in inbox and are marked spam they do not auto move to spam folder. I have to uncheck the spam icon and re-check it. Not until then will they move to spam folder. Martha

All Replies (2)

Check Thunderbird settings > Privacy & security > Junk > When messages are marked as junk.

And the account-level settings in account settings > Junk settings > Destination and retention.

I believe I have it all set properly. Not sure really HOW it should be set other than move spam to spam folder.

Bia biabia

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.