Thunderbird Community Forum

You recently started channeling some of my Emails to the Spam category, with wish of assisting me in mind. There are among them, however, some that I wish to receive regularly as legitimate material for me - as was in the past. I refer to Emails sent to me by: [edited from public] @unitedwithisrael.org Thank you.

Hello,

I am facing the following problem. When I delete an email and it moves to the Trash folder, Thunderbird no longer displays inbox emails. Trash folder is displayed after archives folders. After restarting Thunderbird, it is restored again. I did an inbox folder repair, but it did not help. Then I deleted the Inbox.msf file and waited for the system to recreate it, but that did not help either. I also did compact folders ->general -> Disk space, but that did not help either. If I want to use the program, after each email moved to the trash, I have to restart Thunderbird. Please, I need help with solving this problem.

Hello! What settings must I change to force Thunderbird to use my systems' default browser (Firefox) instead of MS Edge? Firefox is default for my Win10 system, and context handling is set to Firefox also. Thanks!

Hello! After donating, I am still hit with campaign prompts through the Update server. How do I stop these (now annoying) messages? Thanks!

我把一个账户从thunderbird中删除了，并且在发信服务器中删除了对应的发件服务器，但每次打开thunderbird时，软件依然要我输入该账户的密码以连接该账户，怎么办？ I removed an account from thunderbird and deleted the corresponding outgoing server from the outgoing servers, but every time I open thunderbird, the software still asks me to enter the account's password in order to connect to the account, what can I do?

what is going on either i send an email receive an email an it either goes to inbox with lA BLACK line through it and i have to hit undelete or it goes right to trash not sure i have it configured correctly what going on with thunderbird this is in box now out going next what is happening iam not sure whats going on i need help please

1st I am 90 yrs old. Been using this app since it was created. Never a problem until these new updates.

Was trying to delete old file (like the old program (block and hit delete). Found some message about deleting Trash folder and things I did not and do not understand. I now have LOST all my data, emails, addresses, everything.

I tried deleting the program and downloading a new copy. Did not work.

App Will not let me create an account. It keeps searching forever and have to cancel. App can't find my google password and just locks up. I only have two gmail addresses. I can access them by going to gmail.com but all my folders are not there. I need HELP please.

I can't even update my address file at the gmail site as I have no access to anything from TB. I am a research genealogist and now have lost all my saved research information.

Patrecia Glau <edited>@gmail.com <phone redacted>

Hello, I have two problems with Thunderbird. First, I need to attach a file from a shortcut but it attaches the shortcut itself, it doesn't open it to choose my file from it. The problem appeared after I migrated from Windows 10 to Windows 11. Second problem, the PDF files in the attachments are listed as blank sheets, I should mention that I use a Xerox B8155 printer. The problem occurs on the same computer. Many thanks!

Sometime last week, my snap thunderbird package updated to version 128.9.1esr. After that update, clicking on the Thunderbird icon in the dock starts thunderbird under a generic icon that appears on the right side of the dock (showing the dot indicator under it), rather than showing the thunderbird icon with the running indicator under it.

I am using X11, fully updated Ubuntu 24.04.2, with Thunderbird installed as a snap. Work correctly until last week. If I start the application manually from the command line, same generic icon appears. (If I start firefox snap from the command line, the firefox icon shows the "running" indicator under it as it is supposed to.

Note: Thunderbird IS running and running fine - I have not found any other issues, just this potential regression.

Anyone have any ideas? I thought I would post here before filing a bugzilla bug report. I was not able to find any mention of this (or a similar) problem in the last year.

Thanks.

hi

i just recently re-installed a new ver. of TB 
tonight i go to reply to an e-mail & notice the send function is not avail to send reply see attach 
the button is grayed out & there is no send function 

i did have my address book avail but it is not visible either ( this is another issue i have ) i did move from another profile

don`t know how to fix either 

both profiles have the following files in them which do i have to copy & paste or overwrite see attach

I exported my profile to an external drive, then reset my Windows 11 PC. The resulting file is a zip file. When I import, the import starts, then stalls and gives an error. The error log is incomprehensible to me. How can I not lose my local folders and messages? I tried unzipping and importing that folder, but another error. I need help! Ideas? Thanks.

Image of the error attached.

Dear Team After Updating from 102.15.1 (32Bit) to 115.28.0 (32Bit) I can not connect to the provider "pop.hispeed.ch" anymore. Ping pop.hispeed.ch (on CMD) shows normal raction of beeing reachable with a "reply from xxxx.". I am on Windows 7 SP1. I have checked several times all setting POP and SMTP, switched off Firewall, uninstalled virus scanner, and and and many more (all knowledge found on internet..). Pressing the "Get Message" button in the upper menue bar shows no raction when pressed. The icon "Get Message" on the left side of the button "+ New Message" results in a none moving blue status bar at the right bottom of the window. After a while with the message "timed out.. ".In the settings "Config Editor.." the values of "mailnews.tcptimeout" are set to "300", and "true". I am using TB since donkey years with many many eMails. Are the lost? Thank you for support and help, Andy

I have used the following process many times during the past months, but now it's not working:

Message is composed in Word, with phrase hyperlinked.

Suddenly, the hyperlink does not show, only plain text.

I have tried all the resetting of passwords and each item in the account settings ( I think I have). Each time when I test it says that the incoming server was found. Nothing about the outgoing server. I'm using Windows 11 and I think the latest Thunderbird version. I really need help to get past this. Further, when I attempt to send with "Control - Enter " keys, The error message uses the wrong server name.

my sister send email through a phone and instead of it going to my in box it goes directly to trash why is all my messages from family going to trash I think i have it set up correctly but it does not connect in the in box why the photo i sent is from the rash bin i do not see it in the in box and i tried doing that but it does not move none of my family email is going into inbox do i need to reinstall thunderbird?

Windows 11 Thunderbird 137.0.1

ARRRGGGH! I've been using Thunderbird for over 20 years and it's doing something new and BAD:

Every time I open it since yesterday, it keeps adding additional inboxes (7), drafts boxes (3), sent boxes (2) and junk boxes (6) and trash boxes (2). I don't know how to get rid of all of the extra folders. My profile is backed up, I just tried deleting the program and installing the latest version and it opened the profile (I thought it'd open a default profile and then I could reinstall the "real" profile). What's happening and how can I fix it? No, this does not have anything to do with multiple email accounts and I haven't added any new ones. Please help!