Productwo katã Community Forum

Hello all:

After migrating to a new machine I finally have TB set up and running nicely. As I checked the individual settings and C: folders for the e-mail accounts under the server settings for each account (there are two, law and business), and the local folders (for long term e-mail storage, under Local Folders, Local Directory settings), I discovered the C: folder for the Law e-mail account is gigantic - when I check the properties in File Explorer it comes back as 331 GIG, yes, gig. More disturbing is that most of this appears to be "dark matter" that does not "show up." I total the visible files and folders inside that location and it is roughly 150 meg.

For comparison, the folder directory for Business e-mail account is only 24.9 gig, and the directory for the local folder for long term e-mail storage only clocks in at 11.1 gig.

Any ideas why the law firm e-mail account C: drive storage would be this large, with so much of it not visible?

Thanks for any thoughts.

Larry Reese

Dear community,

I'm planning to change my email provider and during the transition period I need to have the old and new accounts running concurrently. The help article states:

".....you can create additional profiles, each with their own set of account configurations, messages, etc. (Note, each profile can access multiple email accounts''.) .

but I can't see how this would work. If anyone can explain in simple terms how to achieve this, or point me to the relevant information I should be most grateful.

- Thunderbird set up 19/05 & email/ history /folders downloaded - Moved from DNS to GANDI Email server provider this week but now all folders/historic email are no longer visible in Thunderbird email - How do I get them back and how do I synchronise Thunderbird & Gandi so that emails shown in WEBMAIL include all History and not just new emails since Gandi switched on? Thank you.

SIMPLIFY THUNDERBIRD IT IS EXCESSIVLY COMPLEX. I CANNOT EVEN SEE HOW TO MOVE MESSAGES FROM THE INBOX TO THE RELEVANT FOLDER IN MY LIST. I PERSONALLY BELIEVE FIREFOX AND THUNDERBIRD ARE OVERCOMPLEX AND NEED SIMPLIFIED. SIMPLES. WHY CANT I COPY AND PASTE THE VERSION NUMBER. BLOODY ARESHOLES . AS I SAID IT IS BLOODY OVERCOMPLEX. AT THIS POINT I AM CONSIDERING GIVING UP ON WHAT IS CLEARLY AN OVERCOMPLEX PIECE OF SOFTWARE THAT REALLY DOESN'T LOOK GOOD EITHER AND THERE IS NO OFFICIAL SUPPORT SO WILL HAVE TO LOOK FOR AN ALTERNATIVE. COMPLETE WASTE OF SPACE TOO MANY COOKS SPOIL THE BROTH COMES TO MIND THIS IS WHAT WE HAVE HERE

PRELUDE: I have several email accounts. All accounts display properly, except one. Yes, this is similar to my question about bottom of the far left [of emails] list of emails - but this is different.

On the far left of Thunderbird is a list of all my email accounts with "Inbox" etcetera. Each email account shows it's Inbox/Sent/Deleted/ except for 1 account. The problem email account only shows it's Title and Inbox northing else. Yes, I tested it and sent emails to it, and used the problem email account to send, create a draft, and they don't show..

The image explains it.

Thanks for reading this ~r

My wife has been using Thunderbird successfully for many years (and we also donate to Mozilla from time to time) - she's been using her email account ([edited] @frontier.com) for at least 15 years, even after it was transferred over to the Yahoo email server a couple of years ago. Also, she has Windows 11.

Just in the last week, she has experienced serious problems (messages duplicating themselves over & over, & then not being to get any more new email at all (last email she got was on June 28th).

We've upgraded to the latest version of Thunderbird, & I even completely uninstalled & re-installed Thunderbird. I'm at the end of my knowledge & tried everything I know. I'd even be willing to pay for someone's services if we can get these problems fixed.

Thanks in advance - my name is Peter Ryall (cell #[edited]) and my email is [edited] @gmail.com, since she's not able to get new email right now.

/edited emails and phone# from public community support forum.

I uploaded the Thunderbird Android App to my Galaxy S24 Mobile Phone and can't get it to show the various Folders (Inbox, etc), nor does it upload my Email Addresses.

when I delete a folder which is showing in a light color, message states folder is undouble. I delete it but it re appears when I log back in. How can I permanently delete the folder?

Android app. TB version 20: can only see inbox. How do I find trash, spam, and other folders in my account. The app is the current version on Play Store. Tips say go to the appearance menu but I don't seem to have one. Please help. Thanks

A few days ago I lost all of my saved email messages, plus "sent" emails, and "deleted" emails. I had important information stored there for future use. I am hoping to be able to retrieve it. Any help would be appreciated. Thank you!

Dear Sir or Madam,

I have lost all stored folders with my email correspondence from the Local Folders for an unknown reason (I restarted my computer, and they disappeared). I can find some of these emails using the search option, but I cannot see the path of their storage location. I have checked my Profile/Mail/Local Folders, but they are not there. Are they stored on the server? How can I recover these folders?

Thank you very much in advance,

Jasmina

I recently bought a new HP laptop running Windows 11, and installed Thunderbird I am still using an older HP laptop running Windows 10, running Thunderbird for years without issues

I installed Thunderbird on the new Windows 11 laptop (without using the USB drive for the profile) and managed to carry over the address book using my account from the old laptop. It is working, but acts odd when deleting emails.

When I delete an email (by highlighting it and hit Delete) in the Inbox, it disappears from the Inbox, but it still shows up in the All Mail folder. When I try to delete it from the All Mail folder (by highlighting it and hit Delete), it disappears for a split second and then comes back. The only way to permanently delete ANY email is to move it to the Local Folders - Trash.

It's like playing whack a mole!

I'm wondering if there is some setting issue, or if I should just uninstall Thunderbird, reinstall it again using the USB for the profile from the old laptop and start all over.

I would appreciate any help!

Certain messages in my inbox have the correct header in the actual message, but the wrong sender in the message list - see image.

I've tried repairing the folder, but it makes no difference. Webmail has the correct sender in its message list.

I would like to set up an existing Gmail account in Thunderbird.

The following window appears: (see Image 1)

I click the next button, and the next window is: (see Image 2).

How can I sign in to Google? Perhaps in a different way?