Thunderbird profile export does not import after PC reset

I exported my profile to an external drive, then reset my Windows 11 PC. The resulting file is a zip file. When I import, the import starts, then stalls and gives an erro… (xle nububuwo)

I exported my profile to an external drive, then reset my Windows 11 PC. The resulting file is a zip file. When I import, the import starts, then stalls and gives an error. The error log is incomprehensible to me. How can I not lose my local folders and messages? I tried unzipping and importing that folder, but another error. I need help! Ideas? Thanks.

Image of the error attached.

Asked by Lester Bennett 1 kwasiɖa si va yi

Last reply by Lester Bennett 52 miniti siwo va yi

Zen Browser iCloud Password Extension

I use Zen Browser, and since updating my MacBook to the latest OS, Seqouia, my Zen Browser iCloud Passwords extension doesn't work. I'm prompted to update my MacOS to Son… (xle nububuwo)

I use Zen Browser, and since updating my MacBook to the latest OS, Seqouia, my Zen Browser iCloud Passwords extension doesn't work. I'm prompted to update my MacOS to Sonoma or newer, which I've, of course, done. I'm wondering if there is a workaround or if this is simply a bug that needs fixing.

Asked by Clare Michaud 1 gaƒoƒo si va yi

embedded videos won't play after update

After updating firefox from 128.8.0 to 128.9.0, no embedded videos will play (youtube, instagram, plex, etc...) The only way to get them to play is to run the browser in… (xle nububuwo)

After updating firefox from 128.8.0 to 128.9.0, no embedded videos will play (youtube, instagram, plex, etc...)

The only way to get them to play is to run the browser in troubleshoot mode. Even a fresh browser profile doesn't work. Disabling hardware acceleration also does not work. Tried firefox 137.0.2 and that also does not work. Downgraded back to 128.8.0 and videos play flawlessly again.

I'm running firefox on gentoo linux on a thinkpad x13s (arm64) which uses Qualcomm Adreno 690 graphics.

Anything I should try would be greatly appreciated. Thanks.

Asked by Paul Guder 2 gaƒoƒo siwo va yi

Unable to connect Firefox can’t establish a connection to the server at 127.0.0.1:4349.

Trying to print UPS labels and I get the error message: Unable to connect Firefox can’t establish a connection to the server at 127.0.0.1:4349. Printer worked on 4/24/… (xle nububuwo)

Trying to print UPS labels and I get the error message: Unable to connect

Firefox can’t establish a connection to the server at 127.0.0.1:4349.

Printer worked on 4/24/2025

Asked by Sigma 3 gaƒoƒo siwo va yi

Daily version fails to install .ics file into calendar when running but works when closed and open with .ics file

I associated all Win 11 extensions to Thunderbird Daily (139.0a1 (2025-04-27) (64-bit)) on Win11 Pro . Then I opened a link in email which connects to a website , that … (xle nububuwo)

I associated all Win 11 extensions to Thunderbird Daily (139.0a1 (2025-04-27) (64-bit)) on Win11 Pro . Then I opened a link in email which connects to a website , that downloads the .ics file in FireFox Desktop which I open and that switches back to Thund. Daily to install the Calendar event but it stalls on Step 3 of 3 at 0%. Yet it may show up in the calendar after clicking the Refresh icon. Then visa versa sometimes it confirms the entry 100% and after a refresh icon it does not show it up as a duplicate entry. ( Which would be a nice to have)

Since I had 2 such emails and links to different .ics events, I tried various sequences to cause failure or success., with inconsistent results.

Install with "Daily" open or closed. Install same .ics file from downloads in sequence. Install alternate .ics file from Downloads.

I have been able to get both .ics files installed in the same main calendar but I am trying to find the pattern when it consistently works or fails. (without much success)

If I open #1 .ics file , the Import 3 steps succeeds and is finished but does not add a duplicate entry ( good) When I then open #2 .ics file with the event already stored in the calendar, now I get an error message

Status Code: 2,147,500,037, null

Server Replied with 409 If you're seeing this message after snoozing or dismissing a reminder and this is for a calendar you do not want to add or edit events for, you can mark this calendar as read-only to avoid such experience in future. To do so, get to the calendar properties by right-clicking on this calendar in the list in the calendar or task view.


It seems when I chose alternate .ics file imports it fails on#2 . But there were times when I could import from the file menu and get duplicate entries on both .ics files.

My Calendar is NOT set for Read only or Client side control as I also use iOS mobile Thunderbird and iCal.

Asked by Tony 3 gaƒoƒo siwo va yi

Directions no longer work in Google Maps

I've used Google Maps in Firefox for years on a Surface PC. Over the past couple of weeks, I've found that Google Maps will select a route or routes, but they don't show … (xle nububuwo)

I've used Google Maps in Firefox for years on a Surface PC. Over the past couple of weeks, I've found that Google Maps will select a route or routes, but they don't show up (highlighted in blue) on the page. What's happened? Is there a fix...?

Many thanks.

Best,

Stephen

Asked by stephen.taylor1 8 gaƒoƒo siwo va yi

Force Firefox to open on same tab on new URL

I find it extremely annoying that on the Desktop all URLs I open are on the same tab unless I request otherwise but on Android all URLs I open from Home open in a new tab… (xle nububuwo)

I find it extremely annoying that on the Desktop all URLs I open are on the same tab unless I request otherwise but on Android all URLs I open from Home open in a new tab which can result in a huge number of tabs being open. When are the developers going to provide an option to open new URLs on the same Tab unless I request otherwise. On a device like a phone with limited memory this makes no sense, my wife often ends up with so many tabs open her phone crashes. I know there is a setting to close on exit but on Android that only works if you select exit which my wife often forgets so she ends up with 30 open tabs!

A facility to circumvent this is long overdue.

Stuart

Asked by stuart39 10 gaƒoƒo siwo va yi

undable to connect to gmail with thunderbird after thunderbird update

sending of this message failed The message could not be sent because connecting to Outgoing server SMTP failed. This server may be unavailable or is refusing SMTP connec… (xle nububuwo)

sending of this message failed The message could not be sent because connecting to Outgoing server SMTP failed. This server may be unavailable or is refusing SMTP connections. Please verify that your Out going server settings are correct and try again

I have deleted the two accounts and added them back, restarted thunderbird but still be the same message. I'm sure this has happened since i updated the thunderbird version

Asked by Cj & CP Mann 20 gaƒoƒo siwo va yi

picture in picture

The picture in picture option just stopped working one day. I checked absolutely everything and nothing is out of place. When I leave the browser with a video on it just … (xle nububuwo)

The picture in picture option just stopped working one day. I checked absolutely everything and nothing is out of place. When I leave the browser with a video on it just starts as it would if the PiP worked but then it abruptly ends and when you come back into the page the video is off and it's usually back to home page on YouTube. Like I didn't put a video on in the first place.

Asked by 0cinnamonroll018 21 gaƒoƒo siwo va yi

Constant Firefox crashes with new Windows10 install

I've had ongoing issues with both TB and Firefox so I finally broke down and did a fresh install of Windows 10. OS is updated except for one KB downloading now, all drive… (xle nububuwo)

I've had ongoing issues with both TB and Firefox so I finally broke down and did a fresh install of Windows 10. OS is updated except for one KB downloading now, all drivers are updated, and I am basically running a fresh install with only Firefox and TB installed (no other apps). Firefox (137.0.2) continues to crash with these crash reports having been submitted - all today. Can anyone discern a common thread in them please?

bp-3ea3bcf2-f415-4297-95b9-f7dd30250427 4/27/2025, 5:29 PM bp-0f9fd3ee-cfa4-425f-9a2c-792eb0250427 4/27/2025, 5:29 PM bp-7b015e78-8766-409b-b63f-09e980250427 4/27/2025, 5:29 PM bp-01a7e06a-e523-4bcf-9472-a0a280250427 4/27/2025, 5:29 PM bp-354b8233-afa4-4ade-9e50-8a23f0250427 4/27/2025, 5:04 PM bp-d2169b84-91e5-43f7-bc5d-025540250427 4/27/2025, 4:19 PM bp-13c0a356-2831-4c2a-8841-468be0250427 4/27/2025, 4:16 PM bp-8c440107-e04c-446c-9697-d286d0250427 4/27/2025, 4:16 PM bp-5be6817d-c846-4579-824f-252960250427 4/27/2025, 4:16 PM bp-c26c020a-0f82-49c4-954f-05f3f0250427 4/27/2025, 3:50 PM bp-abbe7f86-42d0-4b8d-b207-103e90250427 4/27/2025, 3:50 PM bp-5f3e0701-8df3-4ba8-9eba-dfe0f0250427 4/27/2025, 3:50 PM bp-4e041765-234c-4117-a928-8c58b0250427 4/27/2025, 3:15 PM bp-2f28af2a-9b88-4873-a432-ee4770250427 4/27/2025, 3:11 PM bp-3a7d07c3-da22-450d-9e38-263010250427 4/27/2025, 3:11 PM bp-e92f81f1-ffed-472f-88cd-5efff0250427 4/27/2025, 3:11 PM bp-3064ae20-efcc-4c39-bd81-4039a0250427 4/27/2025, 3:11 PM bp-8b6bb978-d72a-4302-bfe3-87cca0250427 4/27/2025, 3:11 PM bp-dc31d1ea-8af8-4c17-8d4b-e2e700250427 4/27/2025, 3:11 PM bp-f798589d-21e9-46bd-bedf-0bb470250427 4/27/2025, 3:11 PM bp-09abb21d-f2f4-4e9a-89f0-b1d240250427 4/27/2025, 3:11 PM

Asked by 3D4Play 22 gaƒoƒo siwo va yi

I get "Access Blocked" on many sites.

Numerous sites, most recently Etsy, will not give me access. The message is always this or some variation: "We detected unusual activity from your device or network. Reas… (xle nububuwo)

Numerous sites, most recently Etsy, will not give me access. The message is always this or some variation: "We detected unusual activity from your device or network. Reasons may include: Rapid taps or clicks. JavaScript disabled or not working. Automated (bot) activity on your network (IP 71.217.57.171) Use of developer or inspection tools."

This happens even if I disable Ublock Origin. The only other extensions I have are 1Password, Zoom and Undo close tab. How do I fix this? The problem does not exist if I use a different browser. It is VERY frustrating!

Asked by KDA 1 ŋkeke si va yi

High CPU useage

Hi, I'm on a fresh Windows and the CPU usage is waaaaay too big. When TB is out of focus, it uses about 10% of my CPU. This can go up to 15% when the window is active. … (xle nububuwo)

Hi,

I'm on a fresh Windows and the CPU usage is waaaaay too big. When TB is out of focus, it uses about 10% of my CPU. This can go up to 15% when the window is active. It's not doing anything, not downloading or compacting or anything.

Thanks !

Asked by tf-mozilla 3 ŋkeke siwo va yi

Last reply by tf-mozilla 1 ŋkeke si va yi

Filling in squares or circles

When I open a crossword to print, the black squares do not show. In general, I cannot fill in any squares or circles. Thee is something wrong with the computer. … (xle nububuwo)

When I open a crossword to print, the black squares do not show. In general, I cannot fill in any squares or circles. Thee is something wrong with the computer.

Asked by Julia Ambridge 1 ŋkeke si va yi

Scale problems displaying firefox on biglinux (plasma/KDE)

Recently I was distro hopping and changed from biglinux to deepin, then changed back to biglinux. Everything seems normal as usual, but firefox: I'm having issues with th… (xle nububuwo)

Recently I was distro hopping and changed from biglinux to deepin, then changed back to biglinux. Everything seems normal as usual, but firefox: I'm having issues with the scale of the app and the content as well. It should show things bigger and it's very hard to see icons, buttons and content, besides being aesthetically unpleasing.

I've tought it should be a problem with GTK apps, but I've tested others and the issue only shows on firefox. Can someone help me with this issue?

Asked by henriquewco 1 ŋkeke si va yi

Last reply by henriquewco 1 ŋkeke si va yi

Repeated request for certificate by Firefox Focus (latest update), Android

After updating to the latest version, the following occurs when I login to microsoftonline.com: 1. I enter my username and password at the prompts provided by Microsoft.… (xle nububuwo)

After updating to the latest version, the following occurs when I login to microsoftonline.com:

1. I enter my username and password at the prompts provided by Microsoft.

2. Instead of going directly to the page requiring that I enter the code generated by an authentication app I get a pop-up window asking me to choose a certicate: "The firefox Focus app has requested a certificate...The app has identified the requesting server as microsoftonline.com." The two choices offered are gak_ec_alias and gak_rsa_alias.

3. If I pick the right one, the process proceeds to authentication and login successfully.

The problem is that this now happens every single time I login. I've been using firefox Focus for several years and I can never recall this happening before. Perhaps there was somehting wrong with the update? I'd be grateful if this could be investigated.

Asked by Simon Clegg 2 ŋkeke siwo va yi