Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Wode archive me

email

Cathleen

When I click on an email I can't read it or reply. There is a yellow backgrounded pop up that reads "! A uniques identity matching the From address was not found. The message will be sent using the current from field..." Plus the email from the sender is not legible.

When I click on an email I can't read it or reply. There is a yellow backgrounded pop up that reads "! A uniques identity matching the From address was not found. The message will be sent using the current from field..." Plus the email from the sender is not legible.

All Replies (2)

This usually happens if you click 'edit as a new message.'

This can happen if the Inbox is working like a Drafts folder.

https://support.mozilla.org/en-US/questions/1460237