My hushmail email does not open in firefox...whats up?
I can open my hushmail email acct in internet explorer but not in firefox, why???
All Replies (3)
Husmail's site is working fine here. There may be some internal issue. You may try these steps to fix:
- Click the menu button and choose Options.
- Select the Privacy panel.
- Set Firefox will: to Use custom settings for history.
- Click Show Cookies.... The Cookies window will appear.
- In the Search: field, type Hushmail.
- Select the cookie(s) in the list to remove and click Remove Selected.
- Click Close to close the Cookies window. Close the about:preferences page.
If the above doesn't help, could you describe the problem in more detail. For example:
- Can you load a main page and start logging in, or can you not load anything?
- Do you have your username and password saved in Firefox's Password Manager?
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Hold down the Shift key and left-click the Reload button
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (Mac)
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can try to open the mail page in a Private Browsing mode window. Check that Firefox isn't blocking content in case you see the tracking-protection shield icon at the left end of the location bar.