I have been having many crash reports lately, bp-a785ee66-b185-48a3-9f52-81a242130222 this is my latest one. Can anyone tell me how to fix it?
Everytime i go to a website it crashes. I tried to do it in safe mode as well but it didn't work. This started going on about a month ago, sometimes it won't crash but most times it will. bp-a785ee66-b185-48a3-9f52-81a242130222
Wšykne wótegrona (4)
There is a problem on Windows 8 with Firefox 19 and AMD Radeon HD 6XXX/7XXX graphic display cards.
This issue in currently being investigated.
- bug 830531 - [Win8] crash in XPC_WN_Helper_NewResolve mainly with AMD Radeon HD 6290/6310/6320/7290/7310/7340
If you have one of those display cards then best is to stay with or downgrade to Firefox 18.0.2 for now.
how do i know which one i have?
It is quite likely that you have such a card if you have crashes with this [@ TlsGetValue ] signature.
Wót cor-el
okay i clicked on the first link you sent but not sure what i'm supposed to be clicking on?