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VPN incompatible with my Mac OS, need refund

Firefox Instalacija a aktualizacije
James jo wótgronił pśed pśed 3 mjasecami
emickalson
emickalson

I bought the annual subscription to Mozilla VPN and found that it wouldn't install. This Mac runs Sierra, version 10, I don't need VPN on my newer Mac.

How do I submit for a refund?

Thanks, Erik

I bought the annual subscription to Mozilla VPN and found that it wouldn't install. This Mac runs Sierra, version 10, I don't need VPN on my newer Mac. How do I submit for a refund? Thanks, Erik

Wót emickalson změnjony

Wšykne wótegrona (1)

James
James
  • Moderator
  • Jaden z 10 nejlěpšych sobustatkujucych

On https://www.mozilla.org/products/vpn/download/ it says macOS 13.0 is the minimum to run.

https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn

Since Mozilla VPN is one of Mozilla's premium products. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link.

Stajśo pšašanje

Musyśo se pla swójogo konta pśizjawiś, aby na pśinoski wótegronił. Pšosym stajśo pšašanje, jolic hyšći njamaśo wužywaŕske konto.