You go into the forum setting and turn it off. I turned mine off a few years ago because it was just tooooo many emails coming. see screenshot

All of those are already turned off. I'm still getting the emails, though.

Show the email.

can I attach the email here? There's a link to that settings page you pointed out, but as I was saying, everything there is already turned off.

---

Mozilla Support

Hi Mark McKay,

Thank you and congratulations on your first contribution to the Mozilla Support Community Forums! You just made somebody's day, and we're so glad you're here.

Our Community Forum is powered by incredible contributors like Jefferson, Noah, and now YOU, who help hundreds of users every single day. You might think that you've just helped one user, but your reply might help hundreds more who might find the thread later through a search.

Here's what you can do next to keep the momentum going:

Know our rules & guidelines

If you haven't, please check out our Forum rules and guidelines to learn how we keep this space safe and helpful for everyone.

Tell us about yourself

We'd love to get to know you! If you feel comfortable, say hi and introduce yourself in this thread.

Keep yourself updated

Edit Settings

Consider updating your notification preferences to make sure you stay in the loop on threads you've participated in.

Learn the basic and best practices

Check out our get started guidelines and best practices for contributing in the forums. These resources will help you up to speed quickly and help you make a meaningful impact in the Mozilla Support Community.

👉 Watch this video if you prefer visual tutorial

Stay updated

Support Forum Discussions

Consider clicking the "Watch this forum" button on Forum Discussions to get community updates that are relevant to forum contributors.

Want to do more?

If you reach 30 replies in a year, you'll earn our Forum Contributor of the year badge - a small token of recognition for your big impact.

Stay connected

Feeling stuck or just want to hang out with other enthusiastic community members? Join us on Matrix!

We're so excited to see how your journey with SUMO unfolds. And remember, I'm just a message away on SUMO if you have any questions or want to chat. 😊

Kind Regards, kpapadea from Mozilla Support Change your email preferences

How about here? see screenshot

Those are all unchecked for me too. I'm just getting the same copy of that "Congrats" email over and over again.

Ping this person to look into it via email from the forum. see screenshot

How do I ping them?

Hover over the icon for your account in the top right and you should get a drop down menu and they you'll see an option for Inbox. From there you can send her an email. see screenshot

Just so you know, discussions of things like this related to the support.mozilla.org site is done in https://support.mozilla.org/en-US/forums/contributors/ part of https://support.mozilla.org/en-US/forums/

Hey,

A GitHub issue has been opened based on your report. Hopefully, it will be resolved soon. Meanwhile, you can:

• Subscribe to the issue to get updates.
• As a temporary workaround, create a special folder for notifications@support.mozilla.org (which you'll be able to clean later).