Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

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Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.
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Cancel Mozilla VPN

Firefox Kontowe zastojanje
James jo wótgronił pśed pśed 11 mjasecami
Theresa Reyes
Theresa Reyes

Can't find any way to cancel Mozilla VPN. It is not working. Cannot find ANY help to resolve the issue. It hasn't worked in over a year, and it just renewed. Not really wanting to pay for something that is not working, and has not worked for over a year, and there appears to be no real help to remedy this problem. Pretty easy request... I want to cancel, and would like the refund (30 days that you advertise, and be done with Mozilla. Please make my day and cancel this subscription and refund my money.

Thanks!

Can't find any way to cancel Mozilla VPN. It is not working. Cannot find ANY help to resolve the issue. It hasn't worked in over a year, and it just renewed. Not really wanting to pay for something that is not working, and has not worked for over a year, and there appears to be no real help to remedy this problem. Pretty easy request... I want to cancel, and would like the refund (30 days that you advertise, and be done with Mozilla. Please make my day and cancel this subscription and refund my money. Thanks!

Wšykne wótegrona (1)

James
James
  • Moderator
  • Jaden z 10 nejlěpšych sobustatkujucych

This community support forum section you posted in is for desktop Firefox web browser support.

On https://support.mozilla.org/en-US/questions/new there is a section for Mozilla VPN that links you to the knowledge base for Mozilla VPN and the form link to post a direct ticket using https://support.mozilla.org/en-US/questions/new/mozilla-vpn/form