Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.
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Profile Deleted?

Firefox Daty wótnowiś
Paul jo wótgronił pśed pśed 1 lětom
Ian Moore
Ian Moore

I restarted my computer and Firefox has deleted my profile, including all bookmarks, settings, history, and add-ons. I had to make a new account using this email and google account which is the same email and google account I had on my old profile. Is there any way to retrieve my old profile?

I restarted my computer and Firefox has deleted my profile, including all bookmarks, settings, history, and add-ons. I had to make a new account using this email and google account which is the same email and google account I had on my old profile. Is there any way to retrieve my old profile?

Wšykne wótegrona (1)

Paul
Paul
  • Moderator
  • Jaden z 10 nejlěpšych sobustatkujucych

Hi Ian

This support article should help:

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update