
Security Check Failed. Clear your browswe cache and retry.
When signing in to online Shaw Webmail, message says 'Security Check Failed. Clear your browser cache and retry'. Screenshot attached. Have done so in "Clear browsing and data history", (as per Firefox guidelines) multiple times, for all History and cache. Did not resolve issue. Contacted Shaw Support; they instructed to try logging in with Chrome browser. Worked fine. Issue appears to be strictly with Firefox Browser (on multiple devices). I prefer Firefox over Chrome. Any advice greatly appreciated.
Wšykne wótegrona (3)
While on the login page, try clicking the padlock to the left of the address bar > Clear cookies and site data > refresh the tab.
Thank you for the suggestion, Ed. Have tried this several times and the problem persists.
"Clear browsing and data history"
I don't find a setting with that name. Try clearing cache this way:
- press Ctrl-Shift-Delete (Mac: Cmd-Shift-Delete)
- set 'Time range...' to 'Everything'
- untick all items except 'Temporary cached files and pages'
- clear, then restart FF