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Dalšne informacije

Master password reset required every restart

  • 2 wótegronje
  • 3 maju toś ten problem
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  • Slědne wótegrono wót shane35

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For the last month or so every time I restart Firefox (macOS 15.1.1) it asks for the master password, which I have saved in a third party password manager. Every time the prompt pops up I use my password and it won't accept it so I have to reset my password. This week I deleted the app from my computer, rebooted, redownloaded Firefox, and reinstalled it without any change in the behavior. Anyone have any ideas?

For the last month or so every time I restart Firefox (macOS 15.1.1) it asks for the master password, which I have saved in a third party password manager. Every time the prompt pops up I use my password and it won't accept it so I have to reset my password. This week I deleted the app from my computer, rebooted, redownloaded Firefox, and reinstalled it without any change in the behavior. Anyone have any ideas?

Wubrane rozwězanje

that sounds super annoying—sorry you're dealing with it! A few things you could try: clear your profile data or create a new one in case there’s a corrupted setting, check for conflicts if you’re using both Firefox’s password manager and a third-party one, and make sure to fully reinstall Firefox, including removing the profile folder.

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Wubrane rozwězanje

that sounds super annoying—sorry you're dealing with it! A few things you could try: clear your profile data or create a new one in case there’s a corrupted setting, check for conflicts if you’re using both Firefox’s password manager and a third-party one, and make sure to fully reinstall Firefox, including removing the profile folder.

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I did all the things again, but your comment got me thinking that I should uninstall firefox developer edition too. So I did that and did a system search for all files with firefox in the name and deleted those as well. Now it seem to be working!