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Crash on Startup

  • 5 wótegrona
  • 0 ma toś ten problem
  • Slědne wótegrono wót zeroknight

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Hello! I've recently switched to Firefox from Opera. However: After the browser Closes, It will always Refuse to boot up. Even Shift-Click Doesn't work. It opens, but Crashes almost Instantly. OS: Windows 11 (Build 23H2)

Hello! I've recently switched to Firefox from Opera. However: After the browser Closes, It will always Refuse to boot up. Even Shift-Click Doesn't work. It opens, but Crashes almost Instantly. OS: Windows 11 (Build 23H2)

Wubrane rozwězanje

Your Microsoft account may have parental controls enabled which limits what browsers you can use, you could try to get this limitation removed or create a new account. Renaming firefox.exe to something else can get it working but this will break DRM protected videos.

Toś to wótegrono w konteksće cytaś 👍 1

Wšykne wótegrona (5)

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We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. On the keyboard, press [Windows] Windows Key + [R]. This should bring up a Run window that contains a text field.
  2. In that text field, type %APPDATA% and press Enter. An explorer window should open.
  3. From that explorer window, double-click on the Mozilla folder, then double-click on Firefox and then on Crash reports. Double-click on submitted.
  4. Now, you should see a list of files that contain reports. Go to View > Arrange Icons by > Modified to get the most recent files at the top of the window.
  5. Open the most recent 5 files with a text editor and copy the IDs.
  6. Paste each ID with bp- into the reply window on the forums.

Thanks in advance!

You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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I am Unable to Complete this as there is nothing within the Crash Reports Folder that is Relevant to this.

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Does it work if you rename firefox.exe to something else?

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It Works, So, I Guess Windows is Confused on what it is

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Wubrane rozwězanje

Your Microsoft account may have parental controls enabled which limits what browsers you can use, you could try to get this limitation removed or create a new account. Renaming firefox.exe to something else can get it working but this will break DRM protected videos.

Wužytny?

Stajśo pšašanje

Musyśo se pla swójogo konta pśizjawiś, aby na pśinoski wótegronił. Pšosym stajśo pšašanje, jolic hyšći njamaśo wužywaŕske konto.