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Contacts List not being displayed within Sky Yahoo e-mail

  • 2 wótegronje
  • 1 ma toś ten problem
  • 6 naglědow
  • Slědne wótegrono wót dudley.williams

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As described in Subject above.

Contacts List not displayed when using Sky Yahoo e-mail. Also, not accessed in 'To' field or able to be updated.

Can be exported to .csv file.

Can be viewed when changing browser - Edge, in may case.

Regards.

Wubrane rozwězanje

Hi dudley.williams, I've seen five similar reports today so far (although none of the others mentioned the "To" problem). One user reported that their ad blocker was hiding the contacts, perhaps due to a layout change by Yahoo. Could you:

Double-check Content Blockers

Firefox's Tracking Protection feature, and extensions that counter ads and tracking, may break websites that embed third party content (meaning, from a secondary server).

(A) The shield icon toward the left end of the address bar usually turns a bit purplish when content is blocked. Click the icon to learn more or make an exception. See: Enhanced Tracking Protection in Firefox for desktop.

(B) Extensions such as Adblock Plus, Blur, Disconnect, DuckDuckGo Privacy Essentials, Ghostery, NoScript, Privacy Badger, uBlock Origin or uMatrix usually provide a toolbar button to manage blocked content in a page. There may or may not be a number on the icon indicating the number of blocked items; you sometimes need to click the button to see what's going on and test whether you need to make an exception for this site.

Was the problem caused by one of those?

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Wšykne wótegrona (2)

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Wubrane rozwězanje

Hi dudley.williams, I've seen five similar reports today so far (although none of the others mentioned the "To" problem). One user reported that their ad blocker was hiding the contacts, perhaps due to a layout change by Yahoo. Could you:

Double-check Content Blockers

Firefox's Tracking Protection feature, and extensions that counter ads and tracking, may break websites that embed third party content (meaning, from a secondary server).

(A) The shield icon toward the left end of the address bar usually turns a bit purplish when content is blocked. Click the icon to learn more or make an exception. See: Enhanced Tracking Protection in Firefox for desktop.

(B) Extensions such as Adblock Plus, Blur, Disconnect, DuckDuckGo Privacy Essentials, Ghostery, NoScript, Privacy Badger, uBlock Origin or uMatrix usually provide a toolbar button to manage blocked content in a page. There may or may not be a number on the icon indicating the number of blocked items; you sometimes need to click the button to see what's going on and test whether you need to make an exception for this site.

Was the problem caused by one of those?

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Many thanks for your prompt response.

Interestingly, I switched back to my original browser (Firefox) and the Contacts List was displayed within Sky Yahoo email. Note - I do have Adblocker and Adblocker Plus on my Firefox toolbar.