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Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Everytime I try to load a video my browser crashes and the loading circle appears. The video will never play - help!

  • 1 wótegrono
  • 1 ma toś ten problem
  • 4 naglědy
  • Slědne wótegrono wót FredMcD

sophiesleeman
sophiesleeman
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I'm using a Mac if that's any help. These are the extensions I am using:

HTTPS everywhere Privacy badger Cookie autodelete Adblocker ultimate

I'm using a Mac if that's any help. These are the extensions I am using: HTTPS everywhere Privacy badger Cookie autodelete Adblocker ultimate

Wšykne wótegrona (1)

FredMcD
FredMcD
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support