Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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my computer keeps shutting down--like freezes and I must turn off and reboot 3-4 times a day

Thunderbird Rozwězanje problemow
user1121639 wótegronjony
Barb.lola.us
Barb.lola.us

Have Windows 10 for about a year now. Was installing an update about a month ago and the update got interrupted. Ever since then, my computer freezes up. Mouse freezes - cannot move it. Cannot get out of any program in which I am working. Tried Ctrl/Alt/Delete MANY times, but does not help. Often happens with Thunderbird open. I must turn off computer, wait 10 seconds and turn on again. It takes a LONG time to reboot after these episodes which occur 3-4 times a day. Help please.

Have Windows 10 for about a year now. Was installing an update about a month ago and the update got interrupted. Ever since then, my computer freezes up. Mouse freezes - cannot move it. Cannot get out of any program in which I am working. Tried Ctrl/Alt/Delete MANY times, but does not help. Often happens with Thunderbird open. I must turn off computer, wait 10 seconds and turn on again. It takes a LONG time to reboot after these episodes which occur 3-4 times a day. Help please.

Wšykne wótegrona (1)

user1121639
user1121639

Sorry, but your issue is with Windows not Thunderbird. This support forum is for Thunderbird.

I recommend that you pay a computer tech to figure out what is wrong with Windows.