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firefox crashes whenever saving pictures

Firefox Rozwězanje problemow
FredMcD wótegronjony
SilverWolfe
SilverWolfe

Tried all of the things posted but it still crashes from time to time (getting more often then not), here's the top 5 crashes when I did the about:crashes


ceb9fdbf-96d7-4e78-a575-95292e6425de 9/11/2014 10:42 PM 36705399-2d7f-4585-b1d9-2a6ca765001b 9/11/2014 9:47 PM 2fbfe713-c48f-4a9e-969f-69b3abe54f5a 9/11/2014 2:23 PM 034504b5-360c-430b-89e5-5bcfb87281a6 9/11/2014 10:06 AM 001aa19c-c3d9-40ee-bee7-eb352d13ae90 9/10/2014 2:55 PM

Tried all of the things posted but it still crashes from time to time (getting more often then not), here's the top 5 crashes when I did the about:crashes ceb9fdbf-96d7-4e78-a575-95292e6425de 9/11/2014 10:42 PM 36705399-2d7f-4585-b1d9-2a6ca765001b 9/11/2014 9:47 PM 2fbfe713-c48f-4a9e-969f-69b3abe54f5a 9/11/2014 2:23 PM 034504b5-360c-430b-89e5-5bcfb87281a6 9/11/2014 10:06 AM 001aa19c-c3d9-40ee-bee7-eb352d13ae90 9/10/2014 2:55 PM

Wšykne wótegrona (7)

FredMcD
FredMcD

In the address bar, type about:crashes. Note: If the report does not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

SilverWolfe
SilverWolfe Pšašaŕ

Report ID Date Submitted bp-bed50bfa-6c97-4a5d-9e24-aa98b2140913 9/13/2014 2:36 PM bp-96eea717-93cc-48b4-881d-604902140913 9/13/2014 2:33 PM bp-4d653207-f79f-4782-a4eb-d57472140913 9/13/2014 2:24 PM bp-e2cadce3-3b5d-43e4-ba03-2e3202140913 9/13/2014 2:21 PM bp-e1bf2ce4-d192-4e5b-a012-3445e2140913 9/13/2014 2:17 PM bp-1fd51a7b-95d7-49f7-b361-488ab2140913 9/8/2014 11:53 AM bp-d8e91d79-f1f3-4cec-a27e-0f0bc2140913 9/7/2014 10:15 PM

FredMcD
FredMcD

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Open the Add-ons Manager <Control><Shift> A and disable All of them.

SilverWolfe
SilverWolfe Pšašaŕ

I've tried that and it doesn't work...

FredMcD
FredMcD

Process Type plugin Shockwave Flash Version:15.0.0.152 Filename:NPSWF32_15_0_0_152.dll


Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.

SilverWolfe
SilverWolfe Pšašaŕ

I tried that and now it won't even attempt to download/save pictures it starts and then it just endlessly hangs.

FredMcD
FredMcD

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences in the address bar and press enter

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.