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I'm using TB 102.9.0 Problem started 2 weeks ago with emails from a single customer. We were successfully sending/receiving emails with attached photos. Then suddenly anytime he sent an email with an attachment (of any kind) the email never showed. Not even the text body. Emails from this account with text body only work fine. Dont know whether to check my email host Earthlink (dont laugh I'm 30+ years loyal to them) or start fishing in TBird. Suppose it could be be one of either Webroot or SpyHunter that suddenly zeroed in on incoming mail. Will contact Earthlink tomorrow. Seems we've checked that emails from that customer with attachments are being received by others. Never had TB issues in about 8 years.

TB keeps "processing" and hasn't downloaded any new messages for 24 hours. On the startus bar it says "downloading 1 of 97 messaged"...but nothing is showing up. Help Needed!

Thanks

I appreciate that middle-mouse-click tab closing is a very common feature. However, I need to pass those clicks to Listary and do not want Thunderbird to process them. What settings can I use to turn off this Thunderbird feature?

We use thunderbird throughout our firm for most of our mail accounts, and quite recently it has been giving us a number of problems (however I do feel that some of these problems are actually problems with our hosting provider), one main recurring problem, that we haven't been able to shake over the last few weeks, is the error message that says that the account is still being processed, this email account cannot receive emails across multiple devices, so this is not rooted to one device, this is occurring over multiple devices, unfortunately the fixes and information online seem to be quite scarce, I am hoping there is a way we can get to the bottom of this issue.

I found this problem while clean installing / setting up TB on a new Macbook Air (M2, 2022).

Installation and setup of mail accounts works fine, but when I open Windows -> Address Book I don't see the macOS Address Book content. And when I go to the MacOS System Settings -> Privacy & Security -> Contacts I do not see the option to 'allow' Thunderbird to access contacts. Which explains why I can't access that MacOS Contacts from TB, but isn't terribly helpful .....

I tried doing a second clean install (created new system account and did it there) and had the same problem.

On the other hand I have TB running on an older iMac (Retina 5k, 27", 2017), also currently running Ventura (13.2.1) and do not have the problem there. And when I go to MacOS System Settings -> Privacy & Security -> Contacts I see and entry for TB with a toggle set to give it access to Contacts.

But with the iMac I installed TB back in 2017 or 2018 ..... and so it was installed under an earlier version of MacOS (perhaps High Sierra or Mojave ...)

My guess is that something has changed in how Thunderbird 'negotiates' access to the Calendar app - but I don't know if that's a TB or a MacOS issue ..... and most importantly don't how to fix it???

Hello, Using Thunderbird (v102.9.0). Using Tools > Export. Says if profile is more than 2gb do not use. I ran it and it produced a zip file of 2.9GB but no warning or error message. Should it produce a warning/error message?

Hello hi ya' doin',

Win10 64x, Thunderbird v102 32x, IMAP.

When I launch thunderbird it takes a long time for the password dialog box to open. Check mail, send mail, indexing, synchronize are sluggish and hang in the activity manager. I have to turn off thunderbird and turn it back on to try to get it to work, and even then if it looks like it's open and ready to go, "determining which messages to index" never goes away in the activity manager. This all started when I updated to v102.

So I uninstalled/reinstalled. 1. Backup profile folder. 2. Uninstall via Settings > apps > uninstall thunderbird. 3. Restart. 4. Reinstall thunderbird 102, check for updates. 5. ESET exclusions. I notice on the IMAP computers, Mozilla Thunderbird Folder is in C: Program Files and Mozilla Maintenance Folder is in C: Program Files(x86). On the POP computer both those folders are in (x86). (I don't understand why one installation is one way and the other installation is the another way. It doesn't seem to me like POP vs IMAP have anything to do how the installer installs. But I'm just a layman.) 6. Restart 7. Launch thunderbird and it opened up with all the IMAP and Local folders. I didn't even need the backed up profiles folder.

It was at least 100% better but still never turned off the "determining which messages to index" thermometer in activity manager. That thermometer is always there stuck at full. That was day before yesterday. Now today when I launch thunderbird it hangs when checking mail and gets stuck trying to bring current the sends/receives/moves/deletes I've done on the iphone. It reaches a point and gets stuck. I turn thunderbird off and back on and it reaches another point and gets stuck. Maybe I should re install again but this time ShiftRightClick the installer and Run as Administrator?

My aim is to save the email of three years ago (all but some folders) and then remove from the server (i use IMAP, Thunderbird 102.7.1 on Ubuntu).

I was a long time user of the Evolution mail client and I was used to programmatically (python script at bash level) to create a directory with a lot of mbox files (one for each mail folder), then I archived it in a DVD.

I use Thunderbird in two accounts plus the local-folders, so pressing "archive" in thousands of different mail is not feasible.

I'm looking for a solution that take the starting date, the final date, and the list the folder involved (or the ones to skip): is there a function, a sequence of commands, or an add-on to do that?

Thanks

I have successfully used thunderbird for years, but cannot add my gmail account. I read the google and TB docs. I have tried this several times. I must be doing something wrong, but not clear to me…

First, I did gmail steps:

1) log into gmail using gmail.com email address and gmail password 2) click on Setting “gear” in upper right 3) click on “see all settings” 4) click on “forwarding and pop/imap” tab 5) verify that “enable imap” is checked. Says “status: imap is enabled”

Then, I did thunderbird steps:

6) clear error log. click File / New / Existing Mail Account 7) enter 3 items: my name, full gmail.com email address, and gmail password 8) check “remember password” 9) click “continue” 10) TB says “configuration found in mozilla isp database” 11) IMAP option already checked 12) click blue “done” button

Then, there were some google popups:

13) in google popup, gmail address already entered, clicked “next” 14) next popup, enter same gmail password from step 1, click “sign in” 15) receive phone call for google 2-step verification and enter code 16) next popup says “mozilla thunderbird email wants to access …” 17) popup has 3 items: email, contacts, and calendar. click “allow”

Finally, back at thunderbird, it says in a yellow box: “Unable to log in at server. Probably wrong configuration, username, or password”. So fails to work.

I accessed settings / privacy / passwords / saved passwords. The list is empty. "Use a primary password" is not checked.

In case helpful, here are the messages in the error console resulting from one attempt (steps 1 to 17), with my gmail address blanked out:

XHRGEThttps://gmail.com/.well-known/autoconfig/mail/config-v1.1.xml?emailaddress=my_gmail_name@gmail.com [HTTP/2 404 Not Found 238ms] XHRPOSThttps://my_gmail_name@gmail.com:hhYY6789AA@gmail.com/autodiscover/autodiscover.xml [HTTP/2 404 Not Found 245ms] XHRGEThttps://gmail.com/.well-known/autoconfig/mail/config-v1.1.xml?emailaddress=my_gmail_name@gmail.com [HTTP/2 404 Not Found 208ms] XHRGEThttps://autoconfig.thunderbird.net/v1.1/l.google.com [HTTP/3 404 Not Found 91ms]

NS_ERROR_FAILURE: Couldn't decrypt string crypto-SDR.js:200 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 3 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 Some cookies are misusing the recommended “SameSite“ attribute 10 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 Not showing popup notification password with the message Save login for google.com? browserRequest.js:12:13 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 3 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 Loading failed for the <script> with source “chrome://global/content/netError.js”. neterror:128:4 NS_ERROR_ABORT: User canceled primary password entry 3 crypto-SDR.js:90

Any suggestions appreciated. If other diagnostic information I might send, let me know. Thanks

I always had notification of unread emails on the Dock of my Mac, but this does not work anymore. I am running 102.9.0 (64 bit). I have seen other posts on this, but no credible answers as to why it has ceased to function and what is being done to fix it?

Everything on my Mac used to have System Preferences for Apps and now even Thunderbird seems to be 'Settings' which is not as easily usable or as well organised as, System Preferences used to be.

It strikes me that more and more computer Apps are suffering from more work all the time in order to use an App by virtue of having to click on more and more menus all the time and using up more and more time, which is not particularly creative.

Hello,

I hope this is the right place to post about this issue.

Just installed Thunderbird Beta 112.0b3 (64-bit) a couple of days ago, getting the feel of this one and doing OK, but found an issue.

Buttons (screenshot supplied) are not working (not taking me anywhere) except for the calendar one, which works OK

Any feedback or instructions to correct this would be appreciated.

Regards, Jay

Hi! Yes I've seen and tried the advise on https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20 and also tried thunderbirds debug mode but still: on every start Thb ist asking me in several windows for the google user name and password BUT: the gmail-account and the cardbook extension is working fine. It's just that annoying question (I simply hit escape on it). Kind regards, Markus

When I launch Thunderbird IMAP, it tries to bring current any IMAP activity I’ve done on my phone but gets stuck indexing/synchronizing. Here’s what I’ve tried:

A. In Thunderbird 1. Rebuild the Global Database

2. Rebuild the INBOX.msf file

B. In ESET Antivirus, Assign Exclusions for Thunderbird 1. Go to SETUP > advanced > detection engine > exclusions > detection exclusions > edit, and there are two: (1) C: Program files\Mozilla Thunderbird, and (2) C: Program Files(x86)\ Mozilla Maintenance Service.

2. Go to SETUP > advanced > web and email > protocol filtering > excluded applications > edit, C: Program files\Mozilla Thunderbird\thunderbird.exe.

3. Go to SETUP > advanced > email client protection > email protocols, and disable (turn OFF) the IMAP and IMAPS protocols.

4. You have to also exclude the Thunderbird Profiles Folder. Go to SETUP > advanced > detection engine > exclusions > detection exclusions > edit, and navigate to C:\Users\YourName\AppData\Roaming\Thunderbird\Profiles\

5. Restart the computer.

C. When I launch Thunderbird, it tries to bring current any IMAP activity I’ve done on my phone but hangs at indexing/synchronizing.

1. The above steps should be enough to resolve the issue if it’s caused by ESET program or settings, according to ESET tech support.

2. To verify whether the issue is being caused by ESET program or ESET settings, I uninstalled ESET and ran Thunderbird in an attempt to reproduce the issue. The issue persists with ESET uninstalled. Therefore the problem is not ESET. So I reinstalled ESET. If you do use ESET for antivirus be sure to assign the above exclusions.

D. Is there a way for me to pay someone for telephone tech support or a way for me to go back to v91?

Hello wise people of the internet,

I've just installed Thunderbird, which happily downloaded the last couple years worth of messages... and then stopped. I can't get it to pick up the rest, even though there's another fifteen years of email that I'd like to preserve on this computer. I tried repairing the folder: it flickers through the existing emails for a while, and maybe stretches the stop date another month or two back, but otherwise doesn't change anything.

I'd be very grateful for any suggestions! I'm truly just using this as a backup for my emails (I continue to read and send within the browser), so it's important to me to get it all here.

Thanks in advance!

Thunderbird is displaying multiple incorrect emails in the body of 1 specific email message. Here are screenshots showing a different body and sender than the sender and subject listed. (Followed by a screenshot of this email displaying normally in webmail.)

When I try to send email from Thunderbird, it gives "Sending of Message Failed" error. I'm running Windows 7 with Thunderbird 102.9.0 32bit. I tried with a gmail.com and a hotmail.com address, but it gives the same error.

On Windows, I have an Admin account and a User Account. I can login to the Admin account and it'll work fine. It's just a specific Windows user where I have the issue. I tried reinstalling Thunderbird, deleting %APPDATA%/Local/Thunderbird and %APPDATA%/Roaming/Thunderbird, but the issue persists.

Any ideas?

Hi there. I hope you can help me.

Suddenly, I am unable to upload outgoing messages to the server and I have a message stuck in the outbox. Clicking on the icon in the bottom left and corner of the screen merely turns me on or offline. Downloading is OK. I've checked the outgoing server settings and all seems to be correct.

Is it my imagination, or is there a setting that prevents automatic uploading to the server when the icon is clicked? If there is, I've been unable to find it.

Any help / suggestions will be greatly appreciated.

Regards

Jan