Forum der Gemeinschaft Thunderbird

After updating Thunderbird to version 150.0.2, I can no longer connect to my lolipop.jp mail servers.

Symptoms:

• Both IMAP and SMTP stopped working at the same time
• Webmail works normally
• Multiple mail accounts are affected
• Thunderbird times out when connecting to the servers
• The issue started immediately after updating to Thunderbird 150.0.2

Settings tested:

• IMAP: imap.lolipop.jp / Port 993 / SSL-TLS / Normal password
• SMTP: smtp.lolipop.jp / Port 465 SSL-TLS and Port 587 STARTTLS
• Tried Thunderbird Safe Mode
• Tried reinstalling Thunderbird
• Tried disabling Norton security/firewall temporarily
• Same issue persists

Could this be a known issue with Thunderbird 150.0.2? If so, is there any workaround or planned fix?

Thank you.

I just replaced my WiFi router and was able to get 5 messages after new network set up, but now it can't connect to outgoing or incoming mail server.. I double checked all my setting with Spectrum and all looks good, but won't connect.

I want to change the default download protocol accessing the mail server from imap to pop3. I went into the account settings & changed the default selection from imap to pop3. But the change does not take effect. Tbird still accesses the server using the imap protocol.

I have deleted an email account, then I made sure that the saved password and any traces of the account are gone, but every time I launch the program a window pops up with this message:

Authentication Required - Mozilla Thunderbird https://ha1012.raiolanetworks.es is requesting your username and password. (and the account I had before deleting it)

How can I stop that window from appearing again?

Thanks!

I have seen this problem with roadrunner listed in the forum but my situation is a bit different. Neither my wife or I can send or receive roadrunner emails with different machines. She uses a Mac (sonoma 14.8.7), up to date, I use Linux Mint ver 22. We also have iPhones and iPads. none of these units send or receive emails for the last 24 hrs but all worked just fine before. Spectrum says it our problem not theirs. The tech person at Spectrum said they partner with Thunderbird but they did not know of any changes made.

I have changed passwords used different routers and anything I can think of to connect but the devices now all time out when trying to connect.

I have one desktop using LINUX MINT with its issues. using Thunderbird mail program. I also have a DELL laptop WIN 11 using Thunderbird.

Is it possible to sync the two (2) accounts to save emails on bothe CPUs?

Regards,

Christopher

Help setting up first email account (protonmail.com) Keep getting: "unable to login at server, ether config, or credentials" error.

I have filled in an un-correct password a number of times due to incorrect language setting of my keyboard. Then the popup window for this disappeared, and I cannot find a place to enter password. What can I do? It is the password for outgoing email.

I have been using T-bird for years successfully until lately. We have multiple email addresses in Comcast and Gmail, but lately our passwords that we have been using and know are correct because they are written on paper and Keypass, are being changed somehow so that they will no longer work. When we look at the saved passwords in Thunderbird we see some have been changed on a certain date that we did not do, and the password listed now must be about 200 characters long. Then when we go to change the password, it may be listed as changed. Then when we try to send a message with that email address, we get an error message saying, for example, smtp.googlemail.com and a wrong username/address completely. I can find no way to correct the username email in any settings in Thunderbird. I have searched the Thunderbird HELP files many times, but am unable to find any of this addressed anywhere. After trying to fix these problems for most of 3 days now, I have get rid of Thunderbird for an email client that works correctly!!!

I had TB on my desktop for years and finally got it also synced to my phone. Then with a failure with Windows 11 had to wipe clean the desktop and start over. Cannot reinstall TB. I obviously have the correct e-mail and password as I was able to log into Mozilla and submit this question. I believe it is a problem with my user name and what is on my phone setup does not work with my desktop reinstallation.

I have been trying to add my accounts to Thunderbird and had good success with gmail but wasn't able for Microsoft accounts. As I said in another thread (can't find the message anymore), I have 2 microsoft email account (one live.ca and one hotmail.com) and they both don't work. I was able to add them in Outlook desktop app and EM Client (a non open source software i'd rather not use) through IMAP with success. IMAP is activated in both accounts and as per Microsoft documentation the server is supposed to be outlook.office365.com on port 993. eM Client magically discover IMAP settings to imap-mail.outlook.com instead. Thunderbird opens an OAuth page and then it redirects from microsoftonline.com to localhost and fail with "Unable to connect".

2FA not activated in one account, if that matters. I have nothing running on port 80 if that matters.

I am running Windows 11 Pro 25H2. After updating Thunderbird recently to the latest version, it is crashing immediately upon starting Thunderbird, not even bringing up the initial screen.

The message is

"Thunderbird has stopped working. A problem caused the program to stop working correctly. Please close the program."

In addition, it brings up the Mozilla Crash Reporter, which states

"We are sorry

Thunderbird had a problem and crashed. We will try to restore your tabs and windows when it restarts."

I do not want to lose all my old POP3 messages, etc.

Please help, Nina

I don't know what to do when February 29 is in my calendar, 2026 is not a leap year. I've found nothing to help me. I have the latest version if Thunderbird. Thanks

I always get: "newmsg Trojan:WIN/SuspiciousAttachmentScript.a" and "C:\Users\newb\AppData\Local\Temp Trojan:WIN/SuspiciousAttachmentScript.a" from Mcafee when I open Thunderbird. I'm only getting this in Thunderbird and suspect it's a false positive of some kind. It's still worrying and I'd like to eliminate this. This has been going on for a couple of months. I've run several cleaners and anti-virus programs on the system, but it still returns.

thanks

Hi - I can't seem to delete from my Yahoo Mail via Thunderbird.

With Yahoo's new mailbox limits I wanted to clean up my Yahoo mail box and Yahoo obviously does not provide any decent tools to support search and delete.

I downloaded Thunderbird and despite several deletion attempts my Yahoo mailbox still shows 160,000 emails whilst my Thunderbird client only 9,000 - so when I delete it is not syncing.

Most emails are deleted from Thunderbird however some are now reappearing (in Thunderbird). No deletions from Thunderbird are reachign my Yahoo mail inbox, however I can send emails from Thunderbird and see the sent and received email in Yahoo and I can add folders in Thunderbird and see those folders in Yahoo.

I tried several things

- immeadiate delete in Thunderbird - moving the emails to a folder in Thunderbird and then deleting from that and then deleting the the folder - I check this article https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo and everything appears correct

I've had to pay for extra storage to get the code to make this post.

Mike