Forum der Gemeinschaft Thunderbird

Sorry - I feel as though I'm monopolising this forum at the moment!

In my Menu bar, I have Delete, but, using this, I can only delete emails from the Unified list, not individual accounts. I CAN delete from individual accounts if I select the email, right click and select delete. Seems odd

Hi Thunderbird, At the weekend we accidentally completely deleted some Gmail emails from Apple Mail . These were also deleted from Thunderbird (2 Gmail accounts) on our PC. We recovered the emails, in the process having to change my Google Password. Whilst the deleted emails returned, one Thunderbird Gmail account was not receiving new incoming emails. (one account is) The emails are arriving as normal into Gmail. After various unsuccessful attempts to to connect to the server I deleted the defective Gmail account from Thunderbird, using the Red Button in account settings, hoping to then be able to reinstall it as a new account. When I attempt to reinstall the now "deleted" account I get the yellow "Unable to log in at Server" message. . The password I am using to add the account is the same as the one I use to sign into that account on Gmail (set on Monday), but it does not seem to be working on TB. I tried the trick of not putting in the password when setting up the new account but this did not work either. I am using TB 140.6.0esr Any suggestion please John

Hi,

Mozilla has been a part of my life since the dial-up times, with Thunderbird and even some time with the Mozilla Suite (https://en.wikipedia.org/wiki/Mozilla_Application_Suite). So I had an account on the Thunderbird add-on page and created some collections and also a Firefox account for sync.

Since the Firefox account became the Mozilla account, I haven't logged into the Thunderbird add-on site: https://addons.thunderbird.net Just now I noticed, that there is only the Mozilla account login available and I cannot get into my old Thunderbird account.

If I log in with my Mozilla (formerly Firefox) account, I am logged into a new/empty/un-customized account on the Thunderbird add-on site. If I try to change my username to what I used before, it tells me that username is taken. That means my old account still exists! Yay!

Now my question is, how do I recover it? How do I log back into it? Can I connect it to my Mozilla account?

Other people seem to have run into the same issue: https://connect.mozilla.org/t5/discussions/how-to-connect-thunderbird-to-my-mozilla-account-without-loosing/td-p/56623

Please help me with that. I would love to engage on the Thunderbird add-ons page again.

Have a great start to the new year

Joda

PS: I got sent here by the Mozilla Account support team, that I contacted through: https://support.mozilla.org/en-US/questions/new/mozilla-account/form

Sehr geehrte Damen und Herren, plötzlich sind von allen Konten die Unterordner mit allen Mails verschwunden. ES gibt auch kein Junk Ordner mehr. Wie kann ich es wieder herstellen? Mit freundlichen Grüßen, Matthias Brockmann

Been getting a bunch of this, usually in my TB TRASH folder, I think from the Outlook online server.

The server couldn't retrieve the following message:

Subject: "<Removed for PII>"

From: "Not available" ("Not available")

Sent date: 10/31/2024 2:25:02 PM

The message hasn't been deleted. You might be able to view it using either Outlook or Outlook Web App. You can also contact the sender to find out what the message says.

I have 2 personal email accounts: Outlook and Gmail. My client is Thunderbird. Running Win11 25H2. Far as I know, problem began recently. This is a screenshot of some messages from TBirds TRASH folder.

User's image (In images) Thunderbird just tried to fetch emails. Got a notification that it could not get messages, this time from GMail.

What does this mean? Outlook/Gmail servers or Thunderbird? What do I need to do?

For several weeks (I have a work-around for accessing emails) I'm unable to open Thunderbird. First instance of this was Sunday evening Dec 28. I've attached a screenshot of what I see.

I have uninstalled and reinstalled Thunderbird (twice) with obviously no joy.

Any insights would be appreciated.

Please fully explain any file or procedural references; in other words, please do not assume I lmow what you're talking about.

Thanks in advance.

I'm trying to move my thunderbird data to a new computer. Both have TBIRD 140.6.0esr installed. Old computer is Mac OS 11.7.2, new one is Mac 15.7.3. I've copied and transferred the files same as Mozilla says to: (user>library>thunderbird folder to same on new computer) I keep getting this error message: A copy of Thunderbird is already open. Only one copy of Thunderbird can be open.

This is a fresh new computer, Thunderbird has never been installed. I am stuck. HELP.

I have had my @yahoo.ca email for many years. I have always used Thunderbird to retrieve my email and read it locally on my desktop. Recently when Thunderbird launched Rogers take over and wants me to lo in to rogers. It is not a Rogers.com email address, it is a yahoo.ca email address.

Why has Rogers taken over my email.

I can still access my email on the web at the yahoo.ca website, but I want it back in Thunderbird as well.

john_f_burke@yahoo.ca

Здравствуйте, нужна информация, как можно IMAP логи в клиенте собрать, дополнительно, настроить вывод только нужных полей

https://www.mailenable.com/kb/content/article.asp?ID=ME020591 из данной справки удалось их собрать, но тут не чисто imap, а еще какие-то системные.

Several times a day, TB pops up a message box with the following...

The folder 'Inbox on email@domain.com could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again.

I have a few accounts in TB, and it does this for all of them, but at seemingly random times.

Everything seems to work, it's just annoying to have these messages pop up.

I have 0.9Tb free space on the disk, so I don't think it's a lack of space! I also have admin rights to the file system, so that's not it either.

Anyone any idea why I get this? Thanks

I just downloaded Thunderbird because Outlook is doing a bad job or preventing on these junk emails and I'm wasting too much time sifting through all the junk emails every hour. Now I have Thunderbird and I don't see an option to mark an email that is in my junk folder as not junk.

Dear Support Team,

Could you please make the "Busy" and "Out of Office" colors in the form (screenshot attached) more distinct from each other?

Currently, they are very hard to tell apart visually when assessing an employee's availability in the calendar.

Thank you for your consideration.

Just installed version 146 and deleted all my old profiles because there were too many errors with TB syncing renamed folders and not the new versions.

Selected EWS to attach our Office365 account which all seemed to work well, but it only finds a few of my folders (luckily all correct), but doesn't find Inbox, Trash etc.

It also doesn't seem to want to download all the email, despite selecting that in the Account Settings.

The Subscribe option is not available under the File menu.

Been using it for 25 years or so, but may have to give up if I can't get my inbox.

Screenshots attached showing what Thunderbird shows vs. OWA.

Thanks for any ideas.

Whenever I forward an email, I end up with two copies of the forward in my "Sent" folder. I can't be sure, but I think this behavior started recently and has not always been the case.

New email and replies do not create duplicates.

Is there some setting I can adjust to stop this happening? Thanks.

Okay, I am trying to set up Thunderbird for my wife's service club's email (gmail account). It just will NOT recognize the password during the account setup. Everything goes along fine until the available configurations come up and I hit "Done" (same for either configuration + trying to use the "manual" function).

Pop up window opens that says "enter credentials" in the header, but page is blank. Alternately, if I exit setup but stay in program and then use the "new account" option, no pop up, but same as with popup, I get "Checking password" for an extended time and then error message about user name or password. I have verified we have the correct password by logging into gmail directly using it.

I am totally stumped here. The laptop is a Dell Inspiron 15 5000 running Win11 and Tbird version is140.4.0esr (64 bit)

Why do I keep getting these? See image.

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2026-01-09-11-58-40-75f2b1.png

Thunderbird will not connect with virginmedia.com outgoing or incomimg email servers. It was working fine several days ago. All of the settings look to be correct but a message appers saying that the Connection to pop3.virginmedia.com server has been reset. I have a recovery code from virginmedia but cannot see any way of entering it in Thunderbird.