Firefox hangs randomly

Tried uninstall, update, troubleshoot mode, restart, clear cache, malware detect, task mgr, etc. Windows 10 software, drivers, firewall, hardware, memory, etc are ok. Fir… (Lesen Sie mehr)

Tried uninstall, update, troubleshoot mode, restart, clear cache, malware detect, task mgr, etc. Windows 10 software, drivers, firewall, hardware, memory, etc are ok.

Firefox hangs, no rhyme or reason, random pages, every hour or so.

Am I the only one having issue?

Gefragt von infodog vor 1 Tag

Letzte Antwort von Terry vor 11 Stunden

Unable to use "+ tag" to search through saved tags in address bar anymore

Hello, I am using Firefox 101.0.1 (64-bit) on windows 11 Pro I am unable to search through tags in firefox address bar as explained here in this documentation https://sup… (Lesen Sie mehr)

Hello, I am using Firefox 101.0.1 (64-bit) on windows 11 Pro

I am unable to search through tags in firefox address bar as explained here in this documentation https://support.mozilla.org/en-US/kb/address-bar-autocomplete-firefox

with that said, the problem is only with "+ tagname" not working, as I am able to filter through bookmarks using "* bookmark" and history and tabs. However, for tag search with "+", firefox doesn't work.

Kindly help,

Here is some additional information I collected based on other similar issues that might help.

Not, sure if the search byTag function is removed from Firefox or not ??

Gefragt von avimehenwal vor 3 Tagen

Letzte Antwort von jscher2000 - Support Volunteer vor 2 Tagen

Firefox not responding when I open the mobile hotspot on my laptop.

Firefox not responding when I open the mobile hotspot on my laptop. I'm not sure if the problem is the program itself or windows or my laptop, but chrome seems to be work… (Lesen Sie mehr)

Firefox not responding when I open the mobile hotspot on my laptop. I'm not sure if the problem is the program itself or windows or my laptop, but chrome seems to be working fine when I open hotspot, so I thought Firefox has something to do about it?

For more context, I don't have wifi connection in my new apartment, but I do have ethernet cable connection. That's why when I do need wifi for my phone I just open the mobile hotspot in my laptop. When I do, Firefox suddenly crashes/not responding and I have to close it. Same thing happens with discord, but I only lose connection, it doesn't crash. Sure I can use chrome, but all my bookmarks are all in firefox.

This only happened recently, June 2022. I didn't have any problem the month before, I was able to use hotspot while using Firefox at the same time.

Anyone have any idea whats the problem and/or how to fix? Thanks.

Gefragt von blob vor 6 Tagen

Letzte Antwort von cor-el vor 5 Tagen

  • Gelöst

"This file contains a virus or malware." download popup won't go away

Firefox version: 102.0 (64-bit) System: Windows 10 21H2 I recently downloaded a file that may have had some sort of virus or malware. The file came up negative in Windows… (Lesen Sie mehr)

Firefox version: 102.0 (64-bit) System: Windows 10 21H2

I recently downloaded a file that may have had some sort of virus or malware. The file came up negative in Windows Defender and Malwarebytes but I deleted it anyways; however, I still get a download popup every time I open Firefox telling me that "This file contains a virus or malware." I've cleared the download library and browser history (cookies, cache, etc.) but I still get the popup from the Firefox.

Is there any known fix for this? Thanks!

Gefragt von Pat H vor 31 Minuten

Beantwortet von Pat H vor 15 Minuten

Deleting account - can't access email

Hi, how to delete my firefox account? I have a work related account, but I don't work at the same place anymore. I also don't have access to the firefox account related e… (Lesen Sie mehr)

Hi, how to delete my firefox account? I have a work related account, but I don't work at the same place anymore. I also don't have access to the firefox account related email. It asks me for a verification code (sent to my email that does not exist) when I try to delete this account from the settings. What can I do? Seems like mission impossible. If staff sees this message - please delete this account.

regards, T

Gefragt von taaaneli vor 51 Minuten

Letzte Antwort von Dropa vor 23 Minuten

Sync fails with search engines

Every now and then, somebody asks why Firefox Sync fails so hard when it comes to custom search engines such as those installed from mycroft.mozdev.org, now https://mycro… (Lesen Sie mehr)

Every now and then, somebody asks why Firefox Sync fails so hard when it comes to custom search engines such as those installed from mycroft.mozdev.org, now https://mycroftproject.com/ for no apparent reason. We are talking about OpenSearch standard and Sherlock.

As of now, the search results on https://support.mozilla.org are either archived or unanswered. Please work on the ranking of search results so users can see

* when a thread has been started / last updated
* which answer is actually solving the problem or at least linking to the correct statement of the developers concerning the topic.

Gefragt von Melchior blausand vor 1 Stunde

Letzte Antwort von Dropa vor 20 Minuten

WHaT Just HappeneD? (Magical restart)

(Again, didn't know what topic to choose). I just submitted a complaint about Firefox losing all my browser tabs upon restart -- and then after closing that window and r… (Lesen Sie mehr)

(Again, didn't know what topic to choose). I just submitted a complaint about Firefox losing all my browser tabs upon restart -- and then after closing that window and re-opening the browser, everything was back to normal! Tabs, toolbars, everything. Whew !

Is there a miniature, stripped version of Firefox that runs when some utilities update?

Gefragt von ERA Triano vor 1 Stunde

Sometimes, like just now after various updates/restart, Firefox will lose all the tabs from my previous session. The purchased extension that's supposed to help with that often doesn't. Help!

I didn't know which topic to select. Just started the computer and there was a TrendMicro notice to restart my browser to complete an update -- I opened Firefox and it o… (Lesen Sie mehr)

I didn't know which topic to select. Just started the computer and there was a TrendMicro notice to restart my browser to complete an update -- I opened Firefox and it opened in two windows with notices about updates, but had lost all my tabs. Other times the situation is different, but the result is the same -- fifty or a hundred tabs gone -- I just noticed the toolbar is missing too so I'm going to send or submit this and turn it back on and see if that stupid extension that supposedly saves my tabs has saved anything, but often, when this happens, it hasn't saved anything for weeks! I've tried getting tech support from them but however these things works something isn't triggering it. One shouldn't need a CIS degree to be able to use a laptop. Thank you, you're awesome regardless.

Gefragt von ERA Triano vor 1 Stunde

my computer keeps freezing when using firefox

my desktop computer keeps freezing. after shuting firefox and reopening it, it comes up with 'an old version of firefox is running in the background. firefox needs to clo… (Lesen Sie mehr)

my desktop computer keeps freezing. after shuting firefox and reopening it, it comes up with 'an old version of firefox is running in the background. firefox needs to close this to continue'. How do I delete an old version please I am running windows 7, 64 bit pro

Gefragt von arwoodward vor 4 Stunden

Clearing Cache and settings.

I have gone through the process for setting clearing cache & history but can't find a way to activate the process. However, when i click the box to enable the process… (Lesen Sie mehr)

I have gone through the process for setting clearing cache & history but can't find a way to activate the process. However, when i click the box to enable the process nothing happens. What am I not doing?

Gefragt von stevebirch7 vor 5 Stunden

SVG <g> tag is not working

In Chrome Browser, svg <g> tag is working well, but when I looking to Firefox It doesn't work. What should I do? Code like this.. ``` <g filter="url(#b)"> … (Lesen Sie mehr)

In Chrome Browser, svg <g> tag is working well, but when I looking to Firefox It doesn't work.

What should I do?

Code like this.. ```

   <g filter="url(#b)">
       <path fill="#F1F1F1" fill-opacity=".3" fill-rule="evenodd"
             d="M64.968 37.043c1.283-.232 3.18-.502 5.076-.502 1.897 0 3.794.27 5.076.502 1.01.183 1.834.88 2.251 1.817l3.004 6.758a1 1 0 0 0 .413.46l4.132 2.385a1 1 0 0 0 .605.128l7.355-.778c1.02-.108 2.035.259 2.699 1.041.842.995 2.024 2.503 2.973 4.145.948 1.643 1.663 3.42 2.103 4.647.346.966.156 2.028-.448 2.858l-3.99 5.485a1 1 0 0 0-.192.588v5.763a1 1 0 0 0 .191.588l3.989 5.483c.604.83.794 1.892.448 2.858-.44 1.227-1.154 3.004-2.103 4.647-.948 1.642-2.13 3.15-2.973 4.145-.663.782-1.678 1.149-2.699 1.04l-6.133-.648a1 1 0 0 0-.605.128l-5.85 3.378a1 1 0 0 0-.414.46l-2.505 5.636c-.416.938-1.241 1.634-2.25 1.817-1.283.232-3.18.502-5.077.502-1.896 0-3.793-.27-5.076-.502-1.01-.183-1.834-.879-2.25-1.817l-2.506-5.636a1 1 0 0 0-.414-.46l-5.85-3.377a1 1 0 0 0-.604-.129l-6.134.649c-1.02.108-2.035-.258-2.699-1.041-.842-.995-2.024-2.503-2.973-4.145-.948-1.643-1.663-3.42-2.102-4.647-.347-.966-.156-2.028.447-2.858l3.99-5.483a1 1 0 0 0 .19-.588v-5.763a1 1 0 0 0-.19-.588l-3.991-5.485c-.604-.83-.794-1.892-.448-2.858.44-1.227 1.154-3.004 2.103-4.647.948-1.642 2.13-3.15 2.973-4.145.663-.782 1.678-1.149 2.699-1.04l7.354.777a1 1 0 0 0 .605-.128l4.132-2.386a1 1 0 0 0 .414-.46l3.003-6.757c.417-.938 1.242-1.634 2.251-1.817Zm5.075 46.165c7.364 0 13.333-5.97 13.333-13.334s-5.969-13.333-13.333-13.333S56.71 62.51 56.71 69.874c0 7.364 5.97 13.334 13.333 13.334Z"
             clip-rule="evenodd"/>
       <path fill="url(#c)" fill-opacity=".2" fill-rule="evenodd"
             d="M64.968 37.043c1.283-.232 3.18-.502 5.076-.502 1.897 0 3.794.27 5.076.502 1.01.183 1.834.88 2.251 1.817l3.004 6.758a1 1 0 0 0 .413.46l4.132 2.385a1 1 0 0 0 .605.128l7.355-.778c1.02-.108 2.035.259 2.699 1.041.842.995 2.024 2.503 2.973 4.145.948 1.643 1.663 3.42 2.103 4.647.346.966.156 2.028-.448 2.858l-3.99 5.485a1 1 0 0 0-.192.588v5.763a1 1 0 0 0 .191.588l3.989 5.483c.604.83.794 1.892.448 2.858-.44 1.227-1.154 3.004-2.103 4.647-.948 1.642-2.13 3.15-2.973 4.145-.663.782-1.678 1.149-2.699 1.04l-6.133-.648a1 1 0 0 0-.605.128l-5.85 3.378a1 1 0 0 0-.414.46l-2.505 5.636c-.416.938-1.241 1.634-2.25 1.817-1.283.232-3.18.502-5.077.502-1.896 0-3.793-.27-5.076-.502-1.01-.183-1.834-.879-2.25-1.817l-2.506-5.636a1 1 0 0 0-.414-.46l-5.85-3.377a1 1 0 0 0-.604-.129l-6.134.649c-1.02.108-2.035-.258-2.699-1.041-.842-.995-2.024-2.503-2.973-4.145-.948-1.643-1.663-3.42-2.102-4.647-.347-.966-.156-2.028.447-2.858l3.99-5.483a1 1 0 0 0 .19-.588v-5.763a1 1 0 0 0-.19-.588l-3.991-5.485c-.604-.83-.794-1.892-.448-2.858.44-1.227 1.154-3.004 2.103-4.647.948-1.642 2.13-3.15 2.973-4.145.663-.782 1.678-1.149 2.699-1.04l7.354.777a1 1 0 0 0 .605-.128l4.132-2.386a1 1 0 0 0 .414-.46l3.003-6.757c.417-.938 1.242-1.634 2.251-1.817Zm5.075 46.165c7.364 0 13.333-5.97 13.333-13.334s-5.969-13.333-13.333-13.333S56.71 62.51 56.71 69.874c0 7.364 5.97 13.334 13.333 13.334Z"
             clip-rule="evenodd"/>
       <path stroke="url(#d)" stroke-opacity=".1" stroke-width=".2"
             d="M64.986 37.142c1.28-.232 3.17-.501 5.058-.501 1.889 0 3.779.269 5.059.5.974.177 1.772.85 2.177 1.76l3.003 6.757a1.1 1.1 0 0 0 .455.506l4.132 2.386a1.1 1.1 0 0 0 .666.14l7.355-.777c.99-.105 1.971.25 2.611 1.006.841.992 2.019 2.495 2.963 4.13.944 1.636 1.657 3.407 2.096 4.631.334.932.151 1.96-.435 2.765l-3.99 5.485a1.1 1.1 0 0 0-.211.647v5.763c0 .233.074.46.21.647l3.989 5.483c.586.805.769 1.833.435 2.765-.439 1.224-1.151 2.996-2.095 4.63-.945 1.636-2.122 3.139-2.963 4.131-.64.755-1.622 1.111-2.612 1.006l-6.133-.648a1.1 1.1 0 0 0-.666.14l-5.85 3.378a1.1 1.1 0 0 0-.455.506l-2.505 5.637c-.405.91-1.203 1.582-2.177 1.758-1.28.232-3.17.501-5.059.501-1.888 0-3.778-.269-5.058-.501-.974-.176-1.773-.848-2.177-1.758l-2.505-5.637a1.101 1.101 0 0 0-.456-.506l-5.85-3.377a1.1 1.1 0 0 0-.665-.141l-6.133.648c-.99.105-1.972-.25-2.612-1.006-.841-.992-2.019-2.495-2.963-4.13-.944-1.635-1.657-3.407-2.095-4.631-.334-.932-.152-1.96.434-2.765l3.989-5.483a1.1 1.1 0 0 0 .21-.647v-5.763a1.1 1.1 0 0 0-.21-.647l-3.99-5.485c-.586-.805-.77-1.833-.435-2.765.439-1.224 1.151-2.995 2.095-4.63.945-1.636 2.122-3.139 2.963-4.13.64-.756 1.622-1.112 2.612-1.007l7.355.778a1.1 1.1 0 0 0 .665-.142l4.132-2.385a1.1 1.1 0 0 0 .455-.506L62.81 38.9c.404-.91 1.203-1.582 2.177-1.758Zm5.057 46.166c7.42 0 13.433-6.015 13.433-13.434s-6.014-13.433-13.433-13.433S56.61 62.455 56.61 69.874c0 7.42 6.014 13.434 13.433 13.434Z"/>
   </g>

```

Gefragt von borapark13 vor 5 Stunden

Letzte Antwort von borapark13 vor 5 Stunden

Intranet web site self signed certificate does not permanent stored to exceptions

I have some websites in the internal network with self signed certificate which I have registered in the exceptions. But every time I visit them he asks me to put them ba… (Lesen Sie mehr)

I have some websites in the internal network with self signed certificate which I have registered in the exceptions. But every time I visit them he asks me to put them back in the exceptions. Is there a way to fix this problem?

Gefragt von administrator25 vor 6 Stunden

Letzte Antwort von Dropa vor 19 Minuten

  • Gesperrt

If I downloaded a picture. from Save a link as. And no. Save image as.

If I downloaded a picture. from Save a link as. And no. Save image as. But the image goes down in my file. png. To the personal computer. In a standard photo gal… (Lesen Sie mehr)

If I downloaded a picture. from Save a link as. And no. Save image as.

But the image goes down in my file.  png.  To the personal computer.  

In a standard photo gallery.

This means that the image was saved on my computer without a link from the Internet. 
And she will be with me permanently.
Or she's still on the link from online.  And when as it is link be deleted from the Internet.
this images will be deleted by my gallery.  Just opened for see in photo gallery pc.


 an important question.  Because I kept a lot of pictures like that.

Gefragt von dpool55555 vor 6 Stunden

Letzte Antwort von Paul vor 5 Stunden

If I downloaded a picture. from Save a link as. And no. Save image as.

If I downloaded a picture. from Save a link as. And no. Save image as. But the image goes down in my file. png. To the personal computer. In a standard photo galle… (Lesen Sie mehr)

If I downloaded a picture. from Save a link as. And no. Save image as.

But the image goes down in my file.  png.  To the personal computer.  In a standard photo gallery. 
This means that the image was saved on my computer without a link from the Internet.  And she will be with me permanently.
Or she's still on the link from online.  And when as it is link be deleted from the Internet. this images will be deleted by my gallery.  Just opened for see in photo gallery pc.


 an important question.  Because I kept a lot of pictures like that.

Gefragt von dpool55555 vor 6 Stunden

Letzte Antwort von Dropa vor 18 Minuten

Add on Phantom Wallet - unknown error - no login

Hi, the add on of phantom wallet for my firefox was working perfect for 2 month. for some days i can not login anymore. password is for sure the right one. i get "unknow… (Lesen Sie mehr)

Hi,

the add on of phantom wallet for my firefox was working perfect for 2 month. for some days i can not login anymore. password is for sure the right one. i get "unknown error" as seen in the picture i added. I wrote to the phantom wallet support and they ask me to run a command in the developer mode.

is this safe to run the command and send a screenshot of the results to phantom wallet support?

thats what the phantom wallet support want me to run:

Hi again,

Please ignore the steps mentioned in my previous email, it can be quite confusing. I have outlined the exact steps in detail below:

Step 1: On the address bar, visit: about:debugging#/runtime/this-firefox You will see a page as displayed below.

Step 2: Copy the Internal UUID.

Step 3: Vist: moz-extension://<Internal UUID>/popup.html You will see a page as displayed below

Step 4: Open the Web Developer Tools (Command + Option + I)

Step 5: Enter the password and click on "Unlock"

Step 6: Copy everything you see on the Console logs and paste it here or screenshot them to us.

Important: Do not try reinstalling the wallet.

Regards

Gefragt von ma1380 vor 6 Stunden

Cannot go to onedrive.live.com

I am unable to browse to onedrive.live.com or onedrive.com in Firefox. Works in all other browsers on my machine (Windows 10 - works in Chrome, Edge, Vivaldi, Opera) but … (Lesen Sie mehr)

I am unable to browse to onedrive.live.com or onedrive.com in Firefox. Works in all other browsers on my machine (Windows 10 - works in Chrome, Edge, Vivaldi, Opera) but just shows a blank page in Firefox.

I've tried in various locations, so it's not my connection. I am running the latest version of Firefox (102.0 64 bit)

Gefragt von richardsimmonds250 vor 6 Stunden

Firefox continually updating

Within the last couple of days, everytime I use Firefox it asks to update itself. I have to allow it but there must be a minor glitch. I am using 101.0.1 on 64 bit Window… (Lesen Sie mehr)

Within the last couple of days, everytime I use Firefox it asks to update itself. I have to allow it but there must be a minor glitch. I am using 101.0.1 on 64 bit Windows 10. Any suggestions would be appreciated.

Gefragt von Pete8 vor 6 Stunden

Letzte Antwort von Terry vor 4 Stunden

A PKCS #11 module returned CKR_GENERAL_ERROR -> SEC_ERROR_PKCS11_GENERAL_ERROR

Long time ago (the latest revision 2-3 year ago) this was working but since many versions now I have this problem. Now I'm, with 102.0 and the issue is: Secure Connection… (Lesen Sie mehr)

Long time ago (the latest revision 2-3 year ago) this was working but since many versions now I have this problem. Now I'm, with 102.0 and the issue is: Secure Connection Failed

An error occurred during a connection to xxxxxxxx. A PKCS #11 module returned CKR_GENERAL_ERROR, indicating that an unrecoverable error has occurred.

Error code: SEC_ERROR_PKCS11_GENERAL_ERROR

I have a hardware token (smart card) and I have added in the Security Devices -> Device Manager. I'm logged in. I'm using ESET and turned off SSL/TLS protocol filtering. No other antivirus software on my PC. I created a new profile - same problem persists. So I use Edge to open that site only - which works fine.

Gefragt von iwo4 vor 7 Stunden

Video Play

Hi I have a problem playing videos available on skynews.com.au where the white rotating dots within the black circle just keep rotating and loading does not occur. I assu… (Lesen Sie mehr)

Hi I have a problem playing videos available on skynews.com.au where the white rotating dots within the black circle just keep rotating and loading does not occur. I assume this to be a result of a setting problem because it does not occur on another browser on my desktop computer.

Any advice?

Cheers Peter Meade

Gefragt von pmeade49 vor 8 Stunden