Forum der Gemeinschaft Firefox

I terminated my McAfee subscription, as Windows 11 and Microsoft Office 360 have Microsoft Defender included. I keep getting Mozilla Firefox warning notices saying my McAfee licence has expired, Trojan Virus found on hard drive, multiple virus on my computer, Critical errors etc. I have had MS Defender do several scans and no problems have been detected. Can you help correct this or do I have a virus that Defender cant detect? I have tried to copy one of the notices but it comes up as a link to further notices and I am concerned it is another virus. The notices are all Mozilla badged with suggestions such as Scan and fix, Turn on protection, Update windows and more. I am able to delete them, but after a few minutes they return. Regards Robert.

Since the last update, I have noticed that some websites/webpages are no longer available, one of which is Lincoln Financial. I can only get so far and I get errors. It is NOT on Lincoln Financial's end, as the site/pages open perfect in Chrome and Safari. This is something new with the security/privacy in Firefox, I am assuming. I need to be able to access this sight, as it is my Long Term Disability site/page, which I need to have communications with.

I think this is going to have to be dealt with on more than a simple help thread. this is going to have to be dealt with with tech support.

'Dear Customer Support, I use Firefox exclusively as my browser. I use Google Calendar as one of my tags. For a few weeks, a number has shown up to the left and I want to eliminate it. I was referred back to you for help by Google and told it was a listing for “motivations/notifications” and could be “shut off.” I could not even find a listing for “motivations” among the Firefox listings. I would appreciate your help in finding a way to block this number on the Google Calendar tag. Thanks.'

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then, and then receives all the tabs that I sent to the device in the interim (~1 month). As I speak, it just caught the 60 or 70 tabs in this window.

I tried changing the name of my profile folder to randomstring.defaultOLD and changed one of the backups to randomstring.default. This didn't change the behavior. I'm still stuck in the loop. I saved my tabs with onetab, because firefox isn't remembering my session anymore. I thought it was something to do with updates, like it only loses its mind upon updates, but that's not true. It thinks it's updating firefox EVERY TIME, because the one time it's loading to 1 month ago it was updating, but I'm 100% sure there are no updates to firefox in my linux. It's just hallucinating.

The articles on restoring from backup are outdated. They say to use an html file. There is no html file. It's just folders for profiles, not html files. HELP!

When watching videos on youtube, I hold down the space bar to make it go at 2x speed, this makes the video and the audio de sync the more I hold the space bar, It's been happening for quite some time and I can't seem to find an answer as of why this happens or how to fix it.

Some of my shortcut icons dissappeared. And I can no longer see a "plus" icon to add more. I had more than 4 rows. How do I return my firefox page to how it looked?

Michael Samitz mike@imasupport. mike869 (if that helps any)

My VPN Subscription ceased as I am no longer able to Use Mozilla VPN on desktop or android.. I have updated, downloaded new and can neither access on desktop or android. When I was able to log in, I found NO Active subscription, yet I have the receipt showing I should. I found a "MOZILLA" support page that stated how to recover, yet it was out of date and did NOT accurately show the same screen that I see. It shows that an "Already Subscribed" link should be on the page that shows the subscription packages. However, there is NO SUCH link on either my desktop or android app. I have the invoice (#5DF026AB-004) dated February 26, 2026 for an total amount of 90.67 with card ending in 9143. And it has been working fine till about 3 weeks ago. Since then I have sent 2 emails to vpn_support@mozilla.com with NO response or action taken. Therefor I have little faith that this ticket will get any more attention. However, it if does..... thank you -thank you. And I hope you can get my subscription back on line as this has greatly hampered my business operations as I am constantly out of country. I also feel that I am not out of line by asking for some credit as for this has been a problem for many weeks. I paid for a service which I have not been able to use, or even get adequate support to fix and have spent countless time and effort dealing with this issue.

I speak more than one language and want to have transparency and control of the content. Therefore I always want to see any website in it's native language first.

My preferred situation then would be to have a menu in the tab where I may choose a translation. In the case of a multi-lingual site I want to have those languages as additional options on top - with an indicator for the sites default language. So I may first choose the sites language, then (possibly) into which that is translated into.

But at present I can use only the settings of preferred language for multi-lingual sites, never knowing what language was the base for the content. (Presumably the most accurate content of the website.) And I can add languages for translation and sort them, while - weirdly - I cannot delete them later as there's no control element for getting rid of (maybe accidentally) downloaded ones.

Is there a solution already? Did I miss something in the settings? And: Where is the „translation panel“ to which the settings „Translations - More translation settings“ refer to in the block „Never translate these sites“?

For some reason the program has stopped saving my passwords, all of my bookmarks are still listed but they are disabled. No autofill. When I manually put in a username and password the program drop down asks me if I want to save it, I reply yes, but it doesn't happen.

Firefox 152.0.4 64bit Windows 10.

This website still loads, but the live radar stopped working this morning, don't recall any updates coming in to cause any changes, what gives?...

https://www.accuweather.com/en/us/orlando/32801/weather-radar/328169

I'm using Windows 11 152.0.4 Firefox version I'm in Australia

I am using Firefox’s new built‑in VPN (not the standalone Mozilla VPN app). When I switch between USA, UK, or Germany, the browser successfully routes traffic through those regions even though the VPN icon remains grey. However, when I select Canada, Firefox appears to accept the region change but no websites load at all. The browser becomes effectively offline.

The following error appears in the console:

Code SearchSuggestionController found an unexpected string value: HTTP error 2

1. dedupeAndReturnResults moz-src:///toolkit/components/search/SearchSuggestionController.sys.mjs:639

fetch moz-src:///toolkit/components/search/SearchSuggestionController.sys.mjs:36 Troubleshooting already attempted:

Disabled DNS-over-HTTPS

Cleared DNS and HTTP caches

Tested in Private Window

Tested in Troubleshoot Mode (Safe Mode)

Restarted Firefox

Switched between multiple regions

Confirmed that USA, UK, and Germany work normally

Only Canada fails consistently

None of these steps resolved the issue.

Expected behaviour: Canada region should function like the other regions and allow normal browsing.

Actual behaviour: Selecting Canada results in:

Blank pages

No network activity

SearchSuggestionController errors

Browser appears offline

Other regions continue to work normally

Conclusion: This appears to be a server-side failure or misconfiguration in the Canada proxy endpoint used by Firefox’s built‑in VPN. The issue is reproducible and persists across troubleshooting modes.

Please investigate the Canada endpoint for the built‑in VPN.