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After today's update, my email is not loading from Gmail. Last delivery was 5 a.m. It is now after 5 p.m.I have restarted Thunderbird 3 times, restarted my computer and restarted the modem to no avail.

youtube continues to play audio after firefox app is closed if the the tab isn't closed before exiting the app.

A system and app updates are current. Problem first experienced today.

Process: crashreporter [1930] Path: /Applications/Firefox.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter Identifier: org.mozilla.crashreporter Version: 1.0 Code Type: ARM-64 (Native) Role: Unspecified Parent Process: firefox [1875] Coalition: org.mozilla.firefox [1424] Responsible Process: firefox [1875] User ID: 501

Date/Time: 2026-10-15 16:40:02.8902 -0700 Launch Time: 2026-10-15 16:40:02.8144 -0700 Hardware Model: Mac15,14 OS Version: macOS 27.0.1 (26A434) Release Type: User

Crash Reporter Key: 99AF36FD-ABB0-6C7F-D431-8CB88902FCCB Incident Identifier: 8FFD7652-AEB8-449A-83CE-3DFCC27F451A

Time Awake Since Boot: 1500 seconds

System Integrity Protection: enabled

Triggered by Thread: 0 main, Dispatch Queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000

Termination Reason: Namespace SIGNAL, Code 6, Abort trap: 6 Terminating Process: crashreporter [1930]

Application Specific Information: abort() called

Thread 0 Crashed:: main Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x187d99650 __pthread_kill + 8 1 libsystem_pthread.dylib 0x187dd597c pthread_kill + 296 2 libsystem_c.dylib 0x187cd8458 abort + 148 3 crashreporter 0x102339bf4 0x1020f8000 + 2366452 4 crashreporter 0x10233ab1c std::process::abort::hd520a7101c5fdc83 + 12 5 crashreporter 0x102339930 _RNvCs1Y7DaGC1cwg_7___rustc12___rust_abort + 12 6 crashreporter 0x102147b5c _RNvCs1Y7DaGC1cwg_7___rustc18___rust_start_panic + 12 7 crashreporter 0x1023398ec _RNvCs1Y7DaGC1cwg_7___rustc10rust_panic + 16 8 crashreporter 0x1022f2804 std::panicking::panic_with_hook::h657ee82e431041f8 + 648 9 crashreporter 0x1022f245c 0x1020f8000 + 2073692 10 crashreporter 0x1022ee700 std::sys::backtrace::__rust_end_short_backtrace::hbd8bf96e4ee54567 + 12 11 crashreporter 0x1022dd578 _RNvCs1Y7DaGC1cwg_7___rustc17rust_begin_unwind + 32 12 crashreporter 0x10233e8a0 core::panicking::panic_fmt::ha09fb24313daf262 + 40 13 crashreporter 0x10233e62c core::result::unwrap_failed::hfd1628134417d023 + 72 14 crashreporter 0x102119788 0x1020f8000 + 137096 15 crashreporter 0x10212b620 0x1020f8000 + 210464 16 crashreporter 0x10212b5c0 0x1020f8000 + 210368 17 crashreporter 0x1022e6ce0 std::rt::lang_start_internal::h11fc0900699d88c7 + 952 18 crashreporter 0x102147af4 main + 52 19 dyld 0x1879ffe80 start + 6688

Thread 0 crashed with ARM Thread State (64-bit):

   x0: 0x0000000000000000   x1: 0x0000000000000000   x2: 0x0000000000000000   x3: 0x0000000000000000
   x4: 0xffffffff94e393c5   x5: 0x0000000000000005   x6: 0x000000000000000a   x7: 0x000000010240c02f
   x8: 0x752b168d8df13b34   x9: 0x752b168c607ec4b4  x10: 0x0000000000000002  x11: 0x00000000fffffffd
  x12: 0x0000000000000000  x13: 0x0000000000000000  x14: 0x0000000000000000  x15: 0x0000000000000000
  x16: 0x0000000000000148  x17: 0x00000001ef53b518  x18: 0x0000000000000000  x19: 0x0000000000000006
  x20: 0x0000000000000103  x21: 0x00000001ed900060  x22: 0x000000010244f7d0  x23: 0x0000000102459000
  x24: 0x0000000000000002  x25: 0x0000000102b3f120  x26: 0x0000000102b3f0f0  x27: 0x0000000000000041
  x28: 0x0000000000000001   fp: 0x000000016dd06040   lr: 0x0000000187dd597c
   sp: 0x000000016dd06020   pc: 0x0000000187d99650 cpsr: 0x40001000
  far: 0x0000000000000000  esr: 0x56000080 (Syscall)

Binary Images:

      0x1020f8000 -        0x10242ffff org.mozilla.crashreporter (*) <cef71e23-29da-3457-b74a-2f85b7be4a0d> /Applications/Firefox.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter
      0x187d90000 -        0x187dce9ab libsystem_kernel.dylib (*) <f63bf418-8f75-34a4-aaf1-8caf2b9b6a05> /usr/lib/system/libsystem_kernel.dylib
      0x187dcf000 -        0x187ddb91b libsystem_pthread.dylib (*) <5a1828c3-cbc2-3b85-bd07-c8ed10021a41> /usr/lib/system/libsystem_pthread.dylib
      0x187c5d000 -        0x187cdfca3 libsystem_c.dylib (*) <fba7b23e-aa60-3a90-9aa4-a7a2e0ad63ee> /usr/lib/system/libsystem_c.dylib
      0x1879ce000 -        0x187a8d6e3 dyld (*) <d341ddcb-7969-3a9c-8e03-0cf4751398a9> /usr/lib/dyld
              0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

External Modification Summary:

 Calls made by other processes targeting this process:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0
 Calls made by this process:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0
 Calls made by all processes on this machine:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0

VM Region Summary: ReadOnly portion of Libraries: Total=1.9G resident=0K(0%) swapped_out_or_unallocated=1.9G(100%) Writable regions: Total=90.2M written=336K(0%) resident=336K(0%) swapped_out=0K(0%) unallocated=89.9M(100%)

                               VIRTUAL   REGION 

REGION TYPE SIZE COUNT (non-coalesced)

===== ======= =

Deferred Reclaim 64.0M 1 Guard 385.0G 1 Malloc 17.8M 9 Malloc Guard Page 3280K 4 OS Alloc Once 32K 1 Stack 8160K 1 Stack Guard 56.0M 1 Untagged 32K 2 Untagged (reserved) 128K 1 reserved VM address space (unallocated) __AUTH 1988K 218 __AUTH_CONST 33.8M 396 __CTF 824 1 __DATA 6992K 403 __DATA_CONST 23.8M 394 __DATA_DIRTY 2141K 349 __FONT_DATA 2352 1 __LINKEDIT 1.6G 2 __OBJC_RO 118.0M 1 __OBJC_RW 2735K 1 __TEXT 380.0M 468 __TPRO_CONST 132K 4 page table in kernel 336K 1 shared memory 32K 1

===== ======= =

TOTAL 387.3G 2261 TOTAL, minus reserved VM space 387.3G 2261

Full Report

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Model: Mac15,14, BootROM 20457.1.29, proc 28:0:20:8 processors, 96 GB, SMC Graphics: Apple M3 Ultra, Apple M3 Ultra, Built-In Display: Studio Display, 5120 x 2880 Retina, Main, MirrorOff, Online Display: Acer S201HL, 900 x 1600, MirrorOff, Online Display: VX1935wm-3, 1440 x 900 (Widescreen eXtended Graphics Array Plus), MirrorOff, Online Memory Module: LPDDR5, Hynix AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4388), wl0: Jul 2 2026 01:06:10 version 23.10.1039.0.41.51.239 FWID 01-40b8d11f IO80211_driverkit-1585.80 "IO80211_driverkit-1585.80" Sep 18 2026 22:02:52 Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Ethernet, Ethernet, en0 Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Device: Studio Display, Apple, 1, 66.15

Hello there, once again I am having password troubles signing in. I have been using thunderbird for many, many years. The past few weeks when using thunderbird to access my verizon.net e-mail I get a time out message when the program is trying to log in. I can log into aol.com, log into my verizon.net email account to get -mail. When doing this I am prompted to change my e-mail password. Where & how do I reset my password in thunderbird? Thanks much, Dave Stepnowski

I cant seen to be able to activate VPN. I just try to connect my account but the second window that gives me access to activate VPN doesnt show so its just a vicious cycle

Hello again.

In 2023, when I had Firefox v110.0.1, an unfortunate hiccup caused my handful of windows and their many tabs to not appear when I restarted Firefox. I asked for help here and jscher2000 was lovely and walked me through some things to do, which are discussed in https://support.mozilla.org/en-US/questions/1408206 and https://support.mozilla.org/en-US/questions/1396868.

Unfortunately, though I now have Firefox v158.0, this happened again a few days ago and I've been trying to retrace his steps the best I can with the newer version, but to no avail, unfortunately, partly because I don't now see a sessionstore.jsonlz4 file that jscher2000 referenced back in 2023.

(As I remember it, a system upgrade was taking place on my PC, and, also, a new version of Firefox {the v158.0 I mentioned} was also being installed, too.)

I found a Profiles folder (C:\Users\Bram\AppData\Roaming\Mozilla\Firefox\Profiles\p9f543mv.Default User\) that seemed to be relevant, and found a sessionstore-backups subfolder there. However, while that subfolder did NOT have a sessionstore.jsonlz4 file, it DID have files named previous..., recovery..., and (possibly connected to one of those updates), an upgrade... file, too.

When I first found this subfolder (in that "Roaming" area...I looked also in the "Local" area but wasn't confident I found anything more relevant), I copied/renamed previous... (with a timestamp from around the time of that system update, and large filesize) to previousOLD..., and the MUCH smaller recovery... to recoveryOLD, similar to the instructions in those threads. However, even if I also copied that previous... file to sessionstore... (to match those earlier instructions), Firefox would launch but with only the most-recent tabs (i.e., the Advanced Preferences {about:config} tab along with about:support {to provide Troubleshooting Information}) showing, as I'd launched them as part of my efforts to restore the session, and nothing else.)

I have "healthily-sized" recovery... and upgrade... files with the same date/time-stamp and filesize, though my efforts to try to get Firefox to open correctly have removed a similarly-sized previous... from that folder unfortunately -- hopefully the fact that recovery... and that upgrade... file have similar sizes mean they might(?) be valid substitutes for previous... should one be needed.

I hope that this described my situation well, but am happy to answer any questions you might have about it to the best of my ability.

Clearly, Mozilla updated some Firefox characteristics in the intervening three (3) years but I'm not sure how to adapt the new set of filenames to those previous instructions although, as I wrote, maybe one of those larger files will end up being what Firefox uses to try to restore everything...I just don't know what to do with it (i.e., what to rename it and/or where to copy/paste it) in order to make that happen.

Can you please offer some advice in this regard?

Thank you very much, Bram Weiser

I live in Wisconsin. My autofill addresses say Wisconsin. When I try to autofill in a location that takes a state abbreviation, it always inserts WY (Wyoning)! Please help.

Is there a way to revert back from a Thunderbird update? I have my inbox with current emails, but my folder organization on the left is disorganized and contents are missing and many folders are missing. It's destroyed YEARS of work!

For years I could sign in easily to my email account by accessing spectrum.net. Recently I could not sign in as previously but received a repeated message from Spectrum: "We're sorry, somethng didn't work quite right. Please try again from home or contact us for asitance. IDID-4049" I was using my home iMac desktop. I contacted Spectrum and was elevated to an engineer to trouble shoot my issue. They were not able to help me. I subsequently tried using FireFox trouble shooting mode and was able to connect with spectrum.net. However the normal non-trouble shooting mode still generated the same "We're sorry..." message from spectrum. I had allowed pop-ups, etc using the FireFox "Privacy and Security" settings.

Thank you.

Since the latest changes of Ff, I keep getting more and more websites, where instead of becoming connected, I get "Something does not seem to look right..." How do I override this? I have not asked for such help from a browser. These are sites, some of which I have visited for years. This is the question: How do I stop this and override this? I am not asking for an explanation why you feel you need to save me, I simply want to see if there is a way to override this.

I usually use rightclick+T to open new tab. And now sometimes it do a screenshot instead. Specially in some website that highlighting a link will popup an ui. So I want to disable this screenshot shortcut (but keep the open new tab shortcut).

Is there anyway to do it? Thank you!

I'm wanting to install the beta version of firefox for windows, but whenever I try to do so I receive the message that the download has failed. How can I correct this error so I can enjoy the beta version of firefox ?