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I cannot get on to NETFLIX

  • 6 Antworten
  • 6 haben dieses Problem
  • 145 Aufrufe
  • Letzte Antwort von jaymarvan
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jaymarvan
jaymarvan

The past few days I cannot get on to Netflix....Netflix says the problem is with Mozilla...Your browser always worked until 3 days ago...Netflix had me download Google Chrome and it works great for getting netflix...Are you ever going to be compatible with Netflix again...I would prefer to use your browser.

The past few days I cannot get on to Netflix....Netflix says the problem is with Mozilla...Your browser always worked until 3 days ago...Netflix had me download Google Chrome and it works great for getting netflix...Are you ever going to be compatible with Netflix again...I would prefer to use your browser.

Ausgewählte Lösung

Can you tell what solved your problem?

Your plugins list seems to show the Silverlight plugin (5.1.10411.0).

Didn't that plugin work properly?

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Alle Antworten (6)

user633449
user633449

Firefox does work with Netflix. Try typing about:addons into your address bar, then going to Plugins, then enable Silverlight, does that work?

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
jaymarvan
jaymarvan Fragesteller

Thanks for your help....it worked

jaymarvan
jaymarvan Fragesteller

thanks so much for your help...it solved the problem

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Ausgewählte Lösung

Can you tell what solved your problem?

Your plugins list seems to show the Silverlight plugin (5.1.10411.0).

Didn't that plugin work properly?

jaymarvan
jaymarvan Fragesteller

Hi, The problem was solved when I cleared the cookies for Netflix....Netflix has been having lots their own technical troubles since Christmas Eve day...clearing the cookies for Netflix seems to get me back onlime with them. thanks so much, Happy New Year to you all.