Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen
Offen

TBird captive/internal browser not giving DUO local access

Thunderbird Passwörter und Zugangsdaten
emazurek beantwortet
emazurek
emazurek

Hello,

Tbird 153.0 (64-bit) on Windows using the Owl extension for microsoft authentication.

Everything was working fine till about 1 week ago. Apparently Cisco changed something and now I'm getting a TBird browser prompt that our Multi-factor authentication(MFA) DUO needs 'local access'. This is coming up in the 'captive browser' (I believe that is the terminology). This is the message:

Duo Desktop needs permission to access your local network.

Duo uses local network access to communicate with Duo Desktop. When prompted by your browser, please allow this permission.

I never really get a prompt to respond to this in Firefox or any other browser.

If I continue I'm dead in my tracks with this (also in the internal captive browser):

Allow local network access

Duo uses local network access to communicate with Duo Desktop 

   Click the site information icon left of the web address in your browser.
   Click the toggle next to Local network access to allow access.
   The page should refresh automatically and allow you to continue.

This link is provided which isn't really helping:

https://help.duo.com/s/article/9470

Does this sound familiar? Can TBird use firefox instead of it's captive browser or allow the captive browser local access?

Thanks in advance!

Ed Mazurek Cisco Systems

Hello, Tbird 153.0 (64-bit) on Windows using the Owl extension for microsoft authentication. Everything was working fine till about 1 week ago. Apparently Cisco changed something and now I'm getting a TBird browser prompt that our Multi-factor authentication(MFA) DUO needs 'local access'. This is coming up in the 'captive browser' (I believe that is the terminology). This is the message: Duo Desktop needs permission to access your local network. Duo uses local network access to communicate with Duo Desktop. When prompted by your browser, please allow this permission. I never really get a prompt to respond to this in Firefox or any other browser. If I continue I'm dead in my tracks with this (also in the internal captive browser): Allow local network access Duo uses local network access to communicate with Duo Desktop Click the site information icon left of the web address in your browser. Click the toggle next to Local network access to allow access. The page should refresh automatically and allow you to continue. This link is provided which isn't really helping: https://help.duo.com/s/article/9470 Does this sound familiar? Can TBird use firefox instead of it's captive browser or allow the captive browser local access? Thanks in advance! Ed Mazurek Cisco Systems

Alle Antworten (1)

emazurek
emazurek Fragesteller

I downgraded to 152.0.1 and that resolved the issue. Another coworker, who also uses TBird (but on a Mac) downgraded to 152.0.1 and it also resolved his (same) issue. He then upgraded to 153.0.1 again and he is still functional. I'm not that brave. I will stay on 152.0.1.

Does this make any sense?

Thanks,

Ed Mazurek

Stellen Sie eine Frage

Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.