Getting a message about being blacklisted
I have two different email accounts in Thunderbird. One is a Gmail account one is from Comcast.net. When I start Thunderbird it checks Gmail fine, but then I get a little pop up in the lower left-hand corner it says Comcast has blacklisted my IP. After a few more seconds a dialogue box pops up asking for my password. When I type in my password I get the same crap over and over.
I know my IP is not blacklisted because I can log on to my Comcast account in a browser no problem same IP. What's going on, do you think I picked up some sort of malware? I've scanned I can't find anything.
Michael Butler michael.butler101@comcast.net
Alle Antworten (3)
The blackmail message is from Comcast, not from Thunderbird itself. That web mail works isn't relevant because the mail servers see the web mail host server as the originator, not your home IP address.
You can do some checking on your own - google "email blacklist check" and you will find several public checkers. But, wrongly or rightly, only Comcast is able to lift the blacklist. You'll have to contact them.
Did you check the third-party sites I mentioned? What do they say?
There's nothing you can do about it on your end except to work with Comcast. You can mention to them the results of the blacklist checkers. I know how difficult it can be to deal with Comcast's "tech support". You first have to wait forever, then you have to get through their front-line script readers. Be polite but insistent.
Sometimes it's a technical issue on their end that may go away on its own after while.
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