Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

can't get my bookmark history & saved password after format

  • 3 Antworten
  • 0 haben dieses Problem
  • 111 Aufrufe
  • Letzte Antwort von Paul
  • Open

saadhajmi
saadhajmi

Hello,

I can't get my data synced after formatting reseting my pc. History / bookmarksd / saved pass's

Thanks

Hello, I can't get my data synced after formatting reseting my pc. History / bookmarksd / saved pass's Thanks

Alle Antworten (3)

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hi,

How exactly are you trying to get it?

saadhajmi
saadhajmi Fragesteller

Denys said
Hi, How exactly are you trying to get it?

I installed Firefox on my newly reset PC, logged into my account like I did before, and it synced automatically before. Now it’s not giving me anything it’s just a fresh installation of Firefox

Geändert am von saadhajmi

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

Stellen Sie eine Frage

Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.