Opening docx and xlsx files don't open
docx and xlsx attached files don't open with I click on them. I want them to open in Word and Excel. Nothing happens. I have to save them to my Desktop and then I can open them.
doc and xls attached files open when I click on them.
I can't find any associations in "files and attachments".
I'm using version 140.7.0esr (64-bit)
Ausgewählte Lösung
Try this:
Open the TB profile:
- TB menu > Help > Troubleshooting information
- under the Application Basics section next to Profile Folder, click 'Open folder'
- close TB > rename the handlers.json file in your profile folder
- restart TB > go to TB menu > Help > Troubleshooting Information > click the 'Clear startup cache' button
After restarting, when you try to open one of those attachments, you should be presented with a screen where you can choose which app to use.
If that didn't work, try this:
Open the config editor:
- TB menu > Settings > General > scroll all the way down > click the 'Config editor' button
Search for and set these to true:
- network.protocol-handler.warn-external.http
- network.protocol-handler.warn-external.https
Then try to open one of those attachments. If it works, set the two options back to false.
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Ausgewählte Lösung
Try this:
Open the TB profile:
- TB menu > Help > Troubleshooting information
- under the Application Basics section next to Profile Folder, click 'Open folder'
- close TB > rename the handlers.json file in your profile folder
- restart TB > go to TB menu > Help > Troubleshooting Information > click the 'Clear startup cache' button
After restarting, when you try to open one of those attachments, you should be presented with a screen where you can choose which app to use.
If that didn't work, try this:
Open the config editor:
- TB menu > Settings > General > scroll all the way down > click the 'Config editor' button
Search for and set these to true:
- network.protocol-handler.warn-external.http
- network.protocol-handler.warn-external.https
Then try to open one of those attachments. If it works, set the two options back to false.
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