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Passwort reset: Number code to be entered within 10 minutes arrives only after 25 minutes

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After changing from Firefox to FF ESR I had to reset my password which I did not remember.

FF told me to enter my emailadress, that I would get a mail with a number to enter to get to reset my password AND that I had to enter the number within 10 minutes.

Since Friday I think I tried that 10 times. Every time the mail arrives late and the number is already invalid when I enter it.

e.g. I clicked to reset password at 18:10 but got the mail with the number only at 18:25...

After changing from Firefox to FF ESR I had to reset my password which I did not remember. FF told me to enter my emailadress, that I would get a mail with a number to enter to get to reset my password AND that I had to enter the number within 10 minutes. Since Friday I think I tried that 10 times. Every time the mail arrives late and the number is already invalid when I enter it. e.g. I clicked to reset password at 18:10 but got the mail with the number only at 18:25...

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